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Testimonials from some of our satisfied customers.

Enjoyed your Vat19.com experience? Tell us how it went. Or, if you had a problem, please let us know, too. We're here to help!

 
I'm just responding to say thank you very very much! I wasn't expecting such quick and kind help! I know ordering things online can be a tricky business, so thank you so much for being so kind!
Happy Holidays!
 
 
J. Parker
 
 
Hi Team, Just got my order and wanted you all to know that I am perfectly satisfied with every item I ordered. Tell you the truth, I thought the stuff was going to be made-in-some-far-away-country-crap and be real cheap looking. But they are not. We are going to have some fun on Xmas and I thank you. This completes my Xmas shopping which I absolutely hate to do in the real world. Remind me when you get new and unusual/fun stuff.
 
 
J. Donofrio
 
 
Jamie and all the gang at Vat19,

I can't express enough mine and Lisa's thanks to you for the tour you gave Abby and Bizzy! They rated that the highlight of their St. Louis trip over Purina Farms, Grant's Farm, City Museum, and even Six Flags! I loved the Nam's Bits so much that I just ordered 20 jars to give to referring dentists. You really went above and beyond expectations. That's despite the fact that you had been out of the office the week before with your baby! The kids haven't stopped talking about it yet! Good luck with Vat19. You have a great company and I wish you all success in the future. Congrats on the new addition to your family!
 
 
K. Utley
 
 
Hi, I just wanted to let you know that the fireplace scented candles arrived and really do smell like a fireplace! Shipping was fast and service was great! thanks!
 
 
M. Taylor
 
 
I am incredibly impressed by your customer service, fast and efficient and well executed-thank you from the bottom of our ninja hearts. P.S. The soup bowls are AWESOME!
 
 
S. Weigel
 
 
I just want to say that my family loves dealing with your company! Your website is awesome and your ads are so fun to watch...we recommend to our friends to go to the site and view the ads just for fun! Even my kids grandparents watch them, now.

I think between my husband, my kids, the grandparents, and our friends, we have received at least 20 - 30 different items from Vat19. Every single one has arrived on time, has been in great shape when it got here, and was as good as your ad said it would be.

Thank you for being a company that treats your customers so well...and thanks for making us laugh, too. Your company seems unique among the same old blah blah businesses that abound the web. Yay you
 
 
P. Vermillion
 
 
You have done a great job at tackling our issue with shipping. We appreciate the above and beyond service you have provided. Having been a internet shopper for over 20 years we know very well things like this happen from time to time. You have done Vat19.com very well and rest assured they are in my favorites list and I will let others know of your great service. Thanks again!
 
 
T. Lake
 
 
I received the order today. Thank you for the excellent service. This pen was a replacement for a defective pen. This pen has no defects. It is perfect. Thank you.
 
 
W. Huff
 
 
I appreciate very much the quick response and resolution! I'll be a repeat customer, for sure.
 
 
M. Lawrence
 
 
Just want to thank Rick for replacing my Levitron Revolution so quickly. The new product arrived a few days ago and within 4 seconds of plugging it in I got it to successfully levitate a golf ball. Thanks again for the excellent customer service.
 
 
J. Mosher
 
 
Thanks for the great customer service. Hard to come by these days! Will definitely be ordering from you again!!
 
 
A. Cook
 
 
Excellent service! My kids love your items! I will definately recommend and order again! Thanks so much!
 
 
R. Kenneally
 
 
Thank you! I am certainly recommending your products to friends. Is there anywhere we can post a review about your customer service? Let me know. My daughter will be happy to know she will get her owl back. Thanks again.
 
 
G. Furumizo
 
 
I just would like to thank you for your perfect service. I received my order #348744 on the 19th (in Switzerland), just two weeks after my visit on your website. It's perfect for X-mas, my son will be very happy!
 
 
L. Michaud
 
 
Your customer service amazed me. I won't hesitate to buy from your site. In fact I signed up for your newsletter. Thanks!
 
 
N. Thornton
 
 
Thank you so much! Very impressive customer service. I was surprised to get a reply so soon, and from the owner himself. Thanks for being so great with this, makes me want to keep buying stuff from you. Now I am going to go "like" you on Facebook!
 
 
J. Deen
 
 
Thank you. I have to say that the pear shaped candles sent to me previously are just BEAUTIFUL. Thank you again.
 
 
E. Michalkowski
 
 
This is the second time I have ordered from Vat19. I am very impressed with the quality of products, the shipping time, the pricing and the overall experience on this site! I am sure I will be ordering again sometime from Vat19. I love the different, interesting products that are found here!
 
 
T. Miller
 
 
I received your .50 Cal bottle opener and have been very impressed with the speed of delivery, professionalism, and over all energy, enthusiasm, and creativity of all products. As a U.S. Army veteran, the fact that proceeds from the bottle opener go to wounded warriors means a lot to me. Keep up the excellent work!
 
 
P. Crnkovich
 
 
Thanks for your prompt reply in taking care of the defective lens mug. Not only are your products awesome - so is your service. Much appreciated as I really love this mug.
 
 
J. Elam
 
 
Hi. I discovered Squishables from your site back when your amazing video for it came out. Since then, my friend bought a Rooster squishable for his girlfriend here on Vat19, and today I ordered a Hedgehog and Mini Hedgehog (from Squishable.com b/c of their sale) My brother bought a pumponator back in the summer last year at a local store because of your site. Thanks for being AWESOME! :)
 
 
S. Dantowitz
 
 
Just wanted to let you know that I love watching all of your videos, you guys are hilarious! I bought the Hans Gretel bottle opener for a friend and it has provided us with much laughter! Keep the music videos coming, they're my favorite.. (Especially the Das Boot one!!!!! <3 Joey in that one!) Keep up the great work!! From a fun Canadian, eh!
 
 
C. Stier
 
 
Dear Jamie!

Thank you for confirming this.

I was told that my friend received this the other day indeed. Thank you as well for your prompt delivery of my order and reply to my email.

Have a great day ahead!
 
 
I. Lee
 
 
Well, that's awesome. Thanks, I appreciate it. I'm actually in the military myself but this is the first time I've ever had to ship to an APO address, so I didn't really know what I was doing. Glad you guys caught it though, and decided to do something about it. Most people probably wouldn't care, so that in and of itself speaks volumes about your customer service. You ended up saving me a nice chunk of change, and may have kept my shipment from getting lost. Always love that. So again, thanks. That's amazing. I'd give you a high five if I could. Like, really, that's awesome.
 
 
T. Garst
 
 
I just wanted to drop you a note saying thanks for the great customer service on my order. The prompt service was great and you can be sure that you are now on my preferred list of companies and I will be telling everyone I know about your stuff and recommending you highly!
 
 
M. Hansen
 
 
I absolutely love the things you sell. My family was very happy with the quality ofYour products. Thanks for the wonderful gifts and service you provide. We will definitely recommended you to our friends.
 
 
V. Johnson
 
 
This has got to be the coolest site EVER!! I bought a mighty wallet for my bro and he loves it! Thanks for the great service! After my order came, I received a post card from a Rick thanking me for my business! Very cool! Thanks for everything and good luck!!!
 
 
E. White
 
 
HI, my name is Jessica Ramey and I just wanted to let you guys know how much I love this site and your products. I ordered the Star Wars darth vader flash drive for my brother for Christmas and he loved it! He thought that was the coolest thing ever. What I was really impressed with was the fast shipping. I ordered it and then like 2 days later, it was here and ready to wrap! I'm planning on picking up some of those cups with the cracker pocket in them also! Again, you guys are awesome, carry awesome products, and also make freakin' awesome videos! Please keep them coming!
 
 
J. Ramey
 
 
Hello Rick:

I just wanted to write to thank you for your prompt and excellent customer service. Our replacement gummi bear lamp was received yesterday, and I was impressed to see a note on the packing slip asking the manufacturer to do a QC check on the battery compartment and USB cord prior to shipping it to me.

Vat19 has impressed me with its friendly and efficient handling of this problem. You made it easy for me, and I will now be a repeat customer. If you have a Customer Testimonials section on your website, please feel free to share my comments.

Thanks very much.
 
 
M. Rein
 
 
Jamie,

Thank you very much for your help today. I walked away from that phone call feeling totally relieved. Also, Thank you for taking care of the shipping. That was unexpected and such incredible service. I would absolutely do business with your company again for the outstanding customer service. Have a fantastic holiday season.
 
 
K. Nastassia
 
 
Can I just tell you that I can't recall ever being so excited to give a gift for Christmas? I ordered the Beardo for my husband for Christmas. It is every bit as fabulous as it looks on line - maybe even more fabulous!
 
 
L. Boganowski
 
 
Thank you so much for my recent purchase. I ordered it hoping but unsure whether it would arrive before Christmas, but 7 days after placing the order, and 11 days before Christmas, it arrived at my home all the way in Australia - which for most online stores is unheard of. This is the smoothest transaction I have ever had with an online store, and I've ordered from hundreds of places. I will DEFINITELY be returning to Vat19.
 
 
S. Rand
 
 
Wow, that was fast - thank you - I really love your site and your customer service efforts are obviously remarkable.
 
 
A. Guarino
 
 
My order got here in perfect time for Christmas. I am extremely happy with it and it was just as advertised. Having a 15 year old that plays the piano makes it an even more special gift. I am sooo glad that I found your site online. I will positively come back for more purchases.
 
 
R. Wilson
 
 
Thank you so much for your prompt mailing of my son Andrew's, product and bringing me our shipment in mint condition. My son is going to be so thrilled this Christmas when he discovers I actually got him what he wanted from his favorite on line service. This will definitely not be the last order we have with your company.
Again Thank you, It has been a pleasure doing business with your team. And have a Merry Christmas.
 
 
E. Jensen
 
 
I just ordered 4 things and they weren't supposed to arrive until the 12th of this month and they got to my house today on the 8th! And I love everything! I really did not expect them to get here so soon. A big THANK YOU to everyone who works for Vat19, I will DEFINITELY be ordering more things for you guys!
 
 
K. Davis
 
 
Your customer service was great! The Giant Gummy Bear on a Stick I ordered was delivered timely and fully intact. My boyfriend loved it! Thanks for carrying all of your curiously awesome products.
 
 
J. Babula
 
 
I just had to write & let you know that I was very impressed with your service and your packaging of my gift that I ordered. I ordered it on the same day that I ordered multiple gifts from other sites. I received yours first and was very impressed with how carefully my items were packaged. I was somewhat leery of ordering from your company since I had never heard of you - but I will definitely be a return customer. Thank you for your great service.
 
 
T. Bohar
 
 
I had ordered quite a few things this Thanksgiving weekend. The website said that the order would be processed the following Monday due to the holiday. So naturally I was ecstatic when I found it on my porch today (Tuesday)! Your videos are inventive and hysterical and your service is amazing. Thank you for making my Christmas shopping so much easier!
 
 
K. Prokop
 
 
Dear Jamie,
Thank you for your quick response. Your level of customer service is impeccable. I'll definitely be revisiting Vat19 again soon for my Christmas shopping.
 
 
S. Jiaying
 
 
Thank you very much for helping me out! I gotta say, other than usps dropping the ball, my whole Vat19 experience has been excellent. It looks like I found my Christmas shopping venue!
 
 
B. Barry
 
 
Thank you very much for all your help! I am very impressed with your customer service.
 
 
B. Keidan
 
 
This is amazing! I have never had this great of service through on online site purchase! I appreciate this so much and will be happy to bring my business back to Vat19. Thank you again!
 
 
V. Vincent
 
 
I bought two mugs, one for myself and one for my little brother, and both of us awaited their arrival with great anticipation.

Our first slushy was made from some ice tea that I bought at the store, and it worked perfectly. In just over 5 minutes we both had slushies that were the perfect consistency and weren't watered down at all. Both my mother and my father thought that the mug was very neat, and my little brother thinks that this is the coolest thing we have ever bought. I am in the same boat as him.

Later that day, my girlfriend came by and we made her a Powerade slushy. Having seen the mug in action, she immediately went onto your website and purchased one, with the intention of maybe purchasing more as Christmas presents. This truly changed the way I view every drink in my house. No longer must I settle for mere apple juice, but an apple juice slushy.

Therefore, I would like to thank you and your website for opening my eyes to the wonder that is the "original slush mug." I have every intention of keeping one in the freezer at all times for the foreseeable future so that I can always have a slushy when the need arises.
 
 
A. Williams
 
 
I can't believe such a quick response, and that you are refunding my purchase....what can I say. THANK YOU and I will most certainly pass this experience on. Thank you again, and I have confidence in purchasing again and strongly suggesting a reputable company such as yours.
 
 
S. Kervick
 
 
You guys are amazing. I received the snail tape dispenser in two days. Keep offering cute things and I'll keep coming back. Thank you so much!
 
 
S. Rosenberg
 
 
I am in love with Vat19! Ever since my first purchase, I keep coming back! Every gift I have purchased has astounded the person I am giving it to! You guys do amazing work, I know who I am recommending to friends!
 
 
J. Hiney
 
 
So far, I have ordered twice from this site. Both times were great. Amazing,thorough customer service, super fast shipping, products came and worked perfectly. I tell all of my friends and family about this place. I also have a few more things in mind to get :D
 
 
P. Quirk
 
 
Wow, that is impressive service! We love your videos, and find your products intriguing. Thank you.
 
 
A. Winters
 
 
Dear Jamie,

We cannot tell you how impressed and happy we are with the treatment that we received from Donna, you, and Vat19!

While no organization can be responsible for all of the products that pass through its hand, clearly, Vat19 clearly values its customers and stands behind the products it offers.

Because of your remarkable consideration in refunding our purchase, your professionalism, and your personalized handling of our problem, we will most certainly think of Vat19 first for gifts (for ourselves and others). We really wanted to come back to you in the future and now you've made that a certainty!

Thank you, Jamie, for your excellence and thank Donna for us, please. She is a most remarkable representative!

We'll be sure to spread the word!
 
 
R. Heller
 
 
Hi, I'm just writing to say I'm so pleased with the overall service provided by Vat19. I must say, it's unusual to find a place that has such interesting products that will ship so quickly, as well as respond to customer inquiries to quickly. Not only that, but the selection doesn't fall short, and the prices are generally fair. All in all, I'd like to reiterate that I'm very happy with the service here at Vat19, and will definately buy from you again. Thanks!
 
 
E. Snowe
 
 
You know Jamie, never before have I received such helpful, accurate, heartfelt, and speedy customer service before in my life. Vat 19 is one of my favorite websites, and I have told every soul I know about it, and it's great potential, and awesomeness! Keep up the great work, I have never been this pleased in a company. You have really hit the jackpot with this website, and I wish you and your company the best of luck, and know that me and my family and friends will forever be your loyal customers.

Great to know that there are still exciting and trustworthy vendors in the world today. I can't thank you enough for your services.
 
 
R. Miller
 
 
Incredible customer service. I made a mistake in my shipping address and moments after I sent a panicked email to try to catch it, I got a response from Jamie saying everything was covered. He even corrected another mistake I made in the new address. Absolutely top-notch service and I'm looking for other people I can send 5 lbs gummi bears to.
 
 
E. Moser
 
 
I'm beginning to sound like a broken record as I write to say thank you once again! The replacement "hug" arrived today :-) and all is well. I am truly impressed with how you run your company! It's so refreshing to experience excellent customer service....sadly that seems to be a lost art with many businesses, so it's nice to see that you are keeping it alive and well!

Thank you and continued success for a long and successful future.
 
 
P. McDonald
 
 
I received the other sweatshirt and it’s perfect! Thanks again for your quick assistance Jamie!
 
 
T. Kesterson
 
 
Thank you for your prompt service of sending another item to replace a faulty one. I am very happy with the service and will recommend your service to others.
 
 
K. Wheatley
 
 
Wow! You guys really do have stellar customer service :)
 
 
E. Jin
 
 
That is by far the best customer service ever!!! Will make sure to rave about it online.
 
 
B. Liekweg
 
 
Easy ordering, FAST processing and delivery, the best Giant Gummy Bear and Giant Gummy Worm we've ever eaten! We will recommend your site and order from you again. Thanks!
 
 
R. Tindall
 
 
I wanted to thank you for the 5 pound gummy bear that I purchased from your company. I am a teacher at SCHS and brought it in on my birthday for the students. They loved it. I used it as an incentive for good grades. They have been bragging about their studying and good grades! Thank you. I teach Science to freshman and this has been a wonderful incentive.
 
 
P. Patterson-Anhalt
 
 
I received my new snail tape dispenser today. Thank you guys so much! This one tears the tape with no problem..sharp as can be! You guys are awesome! I will definitely order from you again!
Have a great day!
 
 
J. Snyder
 
 
Over the years, I have dealt with many companies, businesses, firms, corporations, online operations; you name it, I've seen it. Some of them have had the typical customer service desk, a help section, a feedback menu, and many other forms of "customer service." To date, however, I have yet to experience the level of service provided by Vat19.com and its staff. There is nowhere else I know that not only do concerns and other forms of email get responded to within a very short period of time, but that the owner of the company is often the one to deal directly with the customers. The one time that I ran in to difficulty (the breaking of the inkless metal pen) the response that I got was quick, and friendly, again, from yourself, the owner of the company. No questions asked, you sent me a replacement product, which arrived today. There are so many words that I could use to express both my appreciation and my admiration for the way that your business is run, yet, I will let my continued purchases from your store do the talking for me. You've got a customer for life out of me. Many thanks again and I look forward to my next purchase!
 
 
D. Makrides
 
 
I want to file an official complaint with you guys. I discovered your shop last Friday afternoon and got nothing done the rest of the day because I was watching so many of your hilarious videos/ads! I shared your site on my Facebook page so others could get nothing done too!

Oh my gosh you guys are awesome! I love your creativity and originality!! That shot glass video...hysterical! I watched it so many times I'm actually singing it..."oh girl I wanna buy you a shot"!

The balance of information and entertainment in your video clips is brilliant! Nice and refreshing to see. The quality of your video productions are excellent.

I saw you guys are in St. Louis...I use to live there (St. Charles) for awhile until my husband's job got transferred to the Sun (aka Phoenix, AZ, it was 100 degrees here last Fri).

If I still lived in the area I think I would be banging down your door for a job. Not sure what skill or value I would provide for you but love your passion for what you do and like that you have fun with it. My kind of people!

Anyways just wanted to let you know how much a loved your awesomeness! Though I guess you know you are awesome since you are the "Purveyors of Curiously Awesome Products"!!

Wish you guys continued success!
 
 
A. Miller
 
 
LOVE the finger drums as I have a real drumkit too.Can`t stop pressing the demo button 10/10 for service and a great product
Will definately buy off you again a big 10/10 guys
 
 
F. den Elzen
 
 
Thank you so much for your quick response and action. I am impressed by your excellent customer service and will continue to recommend your site.
 
 
A. Enlow
 
 
Not only does Vat19.com offer fun and exciting products that you can’t find anywhere else, their customer service is unmatched! Thanks for the awesome selection, quick delivery and best customer service I’ve experienced in a long time. I will recommend your site to all of my friends and family.
 
 
J. Harris
 
 
Thanks for giving us such great customer service! It's a rare and welcome find these days.
 
 
M. Templeton
 
 
I had never heard of Vat19 until today when I searched 'Google Shopping' for invisible bookshelves. At first, I was reading some of the testimonials and I was like, 'Yeah, Vat19 isn't THAT awesome'. (This was something INSIDE my head. Not for the outside world of my office to nose into.) I'm often right and seldom wrong, but then, after I looked at EVERY SINGLE item on your site and read a lot of entertaining things and caught myself laughing and snorting at the silly toys and jolly amusement (this was done on the OUTSIDE btw, and now my co-workers know that I'm fun ~ great ~ just great.) Anyhoo, back to my point...I was forced against my will to retract my original judgment. Because Vat19 really IS awesome. Nicely done. :)
 
 
J. Vogel
 
 
A few months ago, I ordered your curiously awesome Mini Shopping Cart Office Caddy to put on my desk at work as a pen holder. I work in real estate and let me tell you the amount of attention my little cart gets! Everyone comments on it, how amazing it is and they are suprized that it's fully functional... and reasonably priced! I have even referred about a dozen clients to your website. Thank you, Vat19.com, for showing us the cool, fun and AWESOME way to shop online!
 
 
C. Tynan
 
 
Just wanted to let you know the replacement arrived quickly and undamaged. I really appreciate your wonderful customer service. The frames are up and look great. I tell everyone about them and the great customer service we received.
 
 
J. Joseph
 
 
Once again I am very impressed by your customer service. I won't hesitate to order from Vat 19 again in the future.
 
 
J. Steed
 
 
Thank you for the prompt replacement item! It arrived today! Great customer service!!!!! Will definitely think of you in the future.
 
 
B. Sadowski
 
 
Thank you for the refund, the order arrived in less than 3 days from ordering, outstanding service all around.
 
 
A. Budri
 
 
I ordered the fireplace candle on Saturday afternoon and it was waiting for me when I got home from work Monday. I have been burning the candle for a couple of hours now, and it smells just like I have a fire going in a fireplace. Awesome product and service. Will tell others about Vat 19. Very impressed.
 
 
J. Sloss
 
 
Hi! I just wanted to send a quick note to thank you so much for the great service! I ordered a gift for Christmas and it was my first time from this website and I had sent in my order, next day I had shipping confirmation, and the very next day I got my bracelets!!! Couldn't ask for better =)
Thanks very much!
 
 
T. Ross
 
 
I received my order on Wednesday as promised. It was a pleasure shopping VAT19. I’ll be happy to spend my money here again! In fact I have just a few more gifts to get later tonight and I think I’ll be able to finish my shopping on Vat19. It’s a great site with great videos, even better products and outstanding service.
 
 
D. Keel
 
 
I just want to let you know that I've been reading all the silly questions the people ask and then your GREAT replies. You guys are really doing an awesome job and I absolutely LOVE your videos. It is so funny. I know you are busy answering some more silly questions, so this message doesn't require a reply. Keep up the excellent job you do! :)
 
 
A. Direne
 
 
Thanks for a simple, efficient ordering process. You offer EXCELLENT service and I will definitely recommend you.
 
 
L. Caponetti
 
 
Thank you so much. I do appreciate you taking care of this for me. I will definitely spread the word about vat19.com and the excellent customer service. Happy holidays.
 
 
E. O'Connor
 
 
Oh goodness, that was fast. You guys are great. Thank you so very much!! This has been a great shopping experience via internet. I will definitely tell my friends.
 
 
P. Merrill
 
 
I just wanted to let you know that my package got earlier than I thought! You guy are most certainly awesome!
 
 
B. Neumiller
 
 
I just wanted to thank you so very much for the fast shipping and awesome products. I've recommended you to all the girls I work with so they can all have giant gummy bears too!!
 
 
L. Vik
 
 
Your website, philosophy and products are all amazing!! I just want to know where your business is located so that I can apply to work for you someday!
 
 
C. Ezquerro
 
 
I just had to send you guys a quick message and say that I love your website! I've never liked something so much that I wrote to a company. The videos are hysterical yet clever and you guys have alot of cool stuff. Thanks for making my shopping 100 percent more enjoyable.
 
 
C. Yeetz
 
 
Just got a handwritten note from Donna in shipping thanking me for shopping at Vat19. It made my day. Thank you for having the hands down best customer service I've encountered anywhere on the net (and I shop a LOT of places). Need something awesome? Vat19...and...done!
 
 
J. Shaevel
 
 
I plan to do all of my xmas shopping here. Love the site and the unique items. Sometimes I come on here just to crack up at the video demos! Yep, that was it, just a lil note to share my thoughts/appreciation.
 
 
J. May
 
 
Thanks very much for my order you guys are really the best!!! My son loves the magnetic thinking putty and the skyball that bouces 75ft.
 
 
S. Perez
 
 
Thank you so much. This is wonderful customer service. You all have some really neat items which will make great gifts come Christmas time. We (Elizabeth and I) watched some of your entertaining videos.
 
 
P. Dunaway
 
 
Just wanted to say thank you for all of your help in fixing the situation we had with our order. The new one came in perfect condition and now my brother in law couldn't be more happy. The next time we have money to buy something, we will definitely go to Vat19.com to find it! Thank you so much!
 
 
F. Bartow
 
 
Keep the great products and the fun sense of humor coming! Can't wait to see what you have next!
 
 
C. Kline
 
 
Thank you very much for being so honest and dependable. My son and son in law loved the gummy bears. I'm sure I'll be ordering with you in the future and I have passed your website on to other friends.
 
 
M. Zega
 
 
Just wanted to compliment you on the amazing job you do with your videos and newsletters. The gummy shot glass video is beyond hysterical. I send your site to everyone I know!
 
 
M. Cassera
 
 
Dear person who I'm going to assume is the oh-so amazing Mr. Jamie Salvatori,

Before I request anything, I'd just like to tell you for the billionth time that your super duper awesome company is probably the most empyrean business stature I have ever come across in my young life. I want to thank you for hours upon hours of entertainment via your products and your advertisements of them.

The real reason for contacting you once again is that I am curious as to why there hasn't been a second Vat19.com YouTube video of Jamie (or any other staff member, for that matter) getting on his soapbox. Your first (and only video in a supposed "series" [hence the term "Volume 1"]) was extremely entertaining and simply delightful. I'd appreciate it if you did something similar once again, if it isn't too much to ask. I mean, it's not like getting in front of a camera and irradiating your natural awesome is quite as difficult as creating a Gummy Bear wonderland of over 60,000 edible gelatinous forms for pretty much the best video ever. I just think it'd be nice to get to know the cool people running the site better, even though we can already see how flipping rad all of you are solely based on your advertisements and other videos you already have out. It would just be nice. But even if you don't, and I'm assuming you won't based on just one person making a silly request, I (and pretty much everyone else who's awesome enough to matter) will still think that you are all pretty much the most wonderful company ever. Thanks.
 
 
S. Sultana
 
 
Thank you so much. I greatly appreciate your quick reply to this. Amazed at how fast your company replied. Very refreshing. Thank you again.
 
 
D. Farina
 
 
Thank you for your prompt response. I appreciate it. I truly find your products amazing and your website awesome and funny and would recommend it to my friends who are gonna be the lucky recepients of these wonderful mugs.
 
 
T. Calayan
 
 
I just wanted to drop a line to say I think your newsletter and your site are really clever and creative. I discovered the site last fall and requested the Buddha Board for Christmas (I got it. Best boyfriend ever.) and just love browsing all the fun products you have.

The newsletters are a really great idea with the cute story and promo code, and as a former marketing exec, I applaud you for making me actually read your emails. They're the only newsletter I get! :)

Happy St. Patrick's Day and birthday, and keep the newsletters coming!
 
 
L. Turner
 
 
I discovered your site when looking for Christmas gifts and it is my favorite online shopping store. If i had a lot more money than I do now, I would buy every single one of your products. P.S. - I think you should bring back the mini-arcade games because I never had the chance to snatch one up.
 
 
A. Cox
 
 
I just placed an order that has already shipped...nice job. I really like the way you guys do business...very nice product selection along with a humorous twist.
 
 
G. Sutton
 
 
I have totally enjoyed your website and videos. Thanks for the fun.
 
 
V. Simmons
 
 
Thank you I received my order and the magnets are absolutely awesome.
 
 
R. Sipek
 
 
WOW! Thanks! This is wonderful customer service and as a Sales Manager, I commend you. I realize this isn't always the case, but as a first time customer, you now have my repeat business and word of mouth to shop your website!
 
 
L. Esquivel
 
 
Jamie, Thanks so much for giving my request such quick attention!!! My Daughter and I truly appreciate your assistance. This is the first time I used Vat19 and thanks to you and Donna in shipping it won't be the last. I will suggest your company when others are looking for a reliable on-line service. Thanks again. Happy New Year!!!!!
 
 
C. Kutreyan
 
 
I have never had such excellent service and I'm 64 years old! Finding what I wanted and ordering was a breeze, even though this was my first purchase from you. I ordered my items on late Sunday evening and on Tuesday I was opening my purchase! And everything was just as I ordered, packaging was great! I will continue ordering from Vat19, especially for all those special items that I can't find anywhere else.
 
 
J. Callender
 
 
Thank you for your help, but I dont think I will end up needing to return the purchases. I think every thing will work out just fine. I am, however, very pleased with your customer service and will purchase things from your company again. Thank you with your help.
 
 
C. Shaw-Pigeon
 
 
I ordered on Friday and received on Monday. I don't believe I've ever received a package so quickly. I know the recipient of the guitar string bracelet will love it. I will definitely be ordering from you guys again. :)
 
 
C. Hanback
 
 
Just wanted to say how pleased I am with the service I've received and the quality of the product purchased. So refreshing to buy something online that is precisely as it is advertised! Thanks a lot.
 
 
A. Langton
 
 
I placed an order on Tuesday, got free ground shipping, and my package arrived on Thursday. Staff was very polite...selection of products is awesome! Got nearly all of my Chirstmas shopping done all at once on one website! By far, this is the best online company I've ever used :) Thanks for everything!
 
 
A. Kobylinski
 
 
I don't think I've ever had as good of service from any company I've ever dealt with. Not only will I recommend you, but I will continue to watch your site for 'cool things'. Thanks so much. Service means so much.
 
 
D. Wolfred
 
 
My second box has arrived in incredible time. I thank you all so much for your wonderful customer service. I am one very happy customer!
 
 
D. Dow
 
 
I was totally shocked when the items I ordered just yesterday arrived today. Thank you for such fast service.
 
 
L. Hardy
 
 
just wanted to drop a line and tell ya'll that you guys ROCK! my order has already arrived after placing it less that 1 week ago and your site is the easiest site i have EVER ordered from! my product that i received was even better than the picture in the catalog. keep up the good work and awesome products!!!
 
 
W. Conway
 
 
I just wanted to let you know I ordered one of your World's Largest Gummy Bear yesterday and I couldn't be happier with it. I was buying it as a Birthday Present for my husband and ended up giving to him early .. He loves it. A fun gift for anyone that loves gummy bears as much as my hubby. And the shipping was super fast !!! I look forward to doing business with you in the future. This has been a lovely experience.. I will be recommending you to friends and family.

Thanks For everything
 
 
R. Bennett
 
 
GREATEST GIFT I COULD HAVE EVER GIVEN MY MOM!!!

She loved it! You guys have to make sure to keep these in stock! The World's Largest Gummy Bear would be a bit too much, even for a gummy fanatic like her. This 1.5lbs creation was just perfect though!!! Thanks for purveying such awesome products to people like us! Haha. Can't wait til my Slush Mug arrives on Monday!!! YAY!
 
 
D. Darden
 
 
I ordered a Corn Popper last week and when it came, unfortunately, it was broken. I called your office, spoke to a pleasant woman who assured me she would have another one sent. I was very surprised to see it on my doorstep today, two days later! Thank you so much for your wonderful customer service. This was my first time ordering from Vat19, but it won't be the last and I'll pass on the good word on your products and service. Keep up the good work!
 
 
P. Parker
 
 
Vat19 may be funny with their product descriptions and videos, but they're plenty serious about customer service. I sent an email about a piece missing from a product's box, received an immediate response telling me they were on the case and WITHIN DAYS had the replacement part, sent directly from the manufacturer. Thanks, Vat19, for your terrific customer care and a very cool array of products.
 
 
K. Juhl
 
 
OMG this is the most huge gummy bear I have ever seen..and I have tasted it..and it is AMAZING! You all have awesome products and congratulations for coming up with the gummy bear....it is fantastic and very yummy! I bought the pineapple bear...MMMM!
 
 
J. Proctor
 
 
Hello Jamie,

I just received the replacement order...the bookends are perfect!

Many thanks for the outstanding service.

Best,

S. Bansal
 
 
S. Bansal
 
 
Again, I want to thank both of you for your extremely prompt response to this situation! As I said before, I was purchasing this item for my brother and his fiance to use as part of their "candy buffet" for their wedding reception. The
main reason I ordered from your company at the time was because your Monster Margarita Glass was the "cheapest" pricewise. I must say that in
the future, whether you are the "cheapest" or not, I will be ordering from your company just because of the wonderful customer service I received during this transaction!!!

I look forward to doing business with you again in the very near future!!
 
 
M. Snarr
 
 
Dear Jamie,

Thank you so much for your extremely prompt attention to this problem!! I am sure the UPS driver left it at the wrong house, (although none of my neighbors said they received the package -- it's possible he was on the wrong street or something!?!) In any case, I do appreciate your quick response and your time and efforts in providing excellent customer service!! Not only will I be purchasing from your company again, I will certainly be recommending your company to my friends and family!! Thanks again!
 
 
M. Snarr
 
 
I can't believe how well the Thermos Soda Can Insulators work! I purchased one set to try and ended up ordering an additional FIVE sets for our own use and as gifts. The proof for me was when I left a bottle of water in the car for about 45 minutes. When I opened up the bottle to take a drink, the top portion was warm BUT the part of the bottle insulated was still cool. I may even purchase more sets. Thanks so much for offering such a wonderful product!!
 
 
L. Todd
 
 
Thank you for answering my question so fast! I found so many items I just cant live without at Vat19! So, I guess I'll start shopping.
 
 
R. Yankey
 
 
Thanks so much for looking into this for me. Wow-I am really impressed with your service. While I'm sorry this didn't work out, I will definitely use you in the future and recommend you to my friends. I can't tell you how helpful you have been-thanks again and I look forward to ordering more from you in the future. I'll be on the lookout for the credit.
 
 
S. Covich
 
 
I just purchased a red iPod building block speaker, and I love it! Your site had the best price I found including shipping. I ordered at 10:00am, and it was shipped the same day that I ordered, just as you promised - and the shipping was fast too. You have a lot of fun products on your site, I'm sure I'll be back to purchase something else. Thanks! P.S. I love the little touches of humor you've added throughout the site - 'search and destroy' gave me a good chuckle!
 
 
A. Prossack
 
 
I am happy to have found your website! The gifts I purchased at your online store were a hit! Your shipping was quick and your website is fun.
I will be back! Thank you for your excellent service and attention.
 
 
K. Daugherty
 
 
I received the package today, immensly pleased with the service. Thank you so much!
 
 
M. Poirier
 
 
Good Afternoon!!!!

I wanted to let someone know how much I enjoyed shopping on your site yesterday. The site was super easy to navigate and the videos were “awesome”….. They (the videos) have their intended affect… I have no idea what I would do with the dinosaur coin bank but the video almost convinced me I could not live without it…..

I bought enough ambient dvd’s to last a lifetime – with the looping and all….. J but didn’t bother to shop around as it would have felt like betrayal….. (how do ya like that)….

I digress…. Great site… Great products… Great customer service…. Thanks…
 
 
T. Miller
 
 
Just rec'd my Ambient Fire DVD and its wonderful. Delightful. Snowing outside, a "fire" inside and thanks to the candle even enjoying the scent of a real wood burning fire. Thanks guys!
 
 
J. Meador
 
 
Just to let you know my butter crock arrived safely and in one piece today. Your product and international shipping information are clear and precise. I will definitely shop again :)
 
 
M. Smith
 
 
Hello, This really isn't a question but more of a "Thank you" note. Just wanted to say that i discovered you website by accident searching for something on google. I have been browsing it for an hour and think it is just amazing. Your choice of products are simply awesome and i want to buy them all. Please send thanks to the team that picks the products that you sell. I think its great you can go to one website and actually find interesting things to purchase for friends, family, or whoever with great prices! I love the videos, keep making them. They make such a difference when purchasing a product. I don't think i have ever been able to see a video of a product before actually buying it. Keep it up.. Love your stuff, Sent your website to all my friends... Regards, Meir PS. Even though i am a poor medical student in NJ, i still bought a few things!
 
 
Meir
 
 
I just wanted to thank you I do alot of buying on line and your company is excellent to buy from. I'm in Iraq now so I ordered your 5-1 beer glasses to be sent home so I would have them when I got home. I called my wife and she told me one came broken So I call your company and it was replaced no questions asked. You dont find this great service these days, Again Thank you. Sgt. Dan Adkins Iraq.
 
 
Sgt. D. ADkins, Iraq
 
 
Thank you very much for your quick response and outstanding service! If there is anywhere that I may post some positive feedback, please let me know and feel free to use my email as a testimonial. Thank you.
 
 
W. Barksdale
 
 
Thank you.......Your customer service is above and beyond.....I will certainly refer you to friends and family. I 'll come back again to see what other goodies you have to offer.
 
 
J. Panthera
 
 
Have told my friends about your website - this is the first time I've
ordered from you and you're wonderful. I'm still waiting for my 2nd order to come in but know it will be just as great. Thank you for your so-prompt shipping and response to my inquiries! Don't know how you do that but it's great!
 
 
S. Cooper
 
 
I wanted to thank you for your fantastic service. I recently purchased a wind chime alarm clock that did not work. Today I received a replacement that works perfectly fine. Thank you very much for your time and consideration.
 
 
J. Bullerwell
 
 
LOVE you folks. Started by buying the practical "Rules of the Road" for a new driver, have since strayed to the soothing (Ambient Calm) and the goofily intriguing (walking pencil sharpener). You are a refreshing retailer in a clogged shopping world.
 
 
P. Ferrier
 
 
Dear Vat19.com,

Thank you for your generosity. I received the DVDs and CDs. Your business ethics are to be proud of and I intend to recommend your company and products, despite my maddening problems with a CD. Mistakes will happen and you have responded.

Thank you again.

Kit Taylor
 
 
K. Taylor
 
 
Well heck...if you guys didn't do it again! I LOVE the items I ordered!...and just received today. I've been buying from you...forever...and am never regretful. I got the 'you are here' mat
and lava (usb) lamp for my brother's birthday in June. There is NO WAY I can wait until June to give them to him. He's gonna flip. I just tried out the lamp and just may need some of those for my classroom of 4th graders.

Congrats on your growing business and thanks for offering different items at great prices that are of quality! (Dogs, cats and birds in my family enjoy the DVD's.....got one for hermit crabs? hehe)
 
 
M. Smith
 
 
Hi folks, I just wanted to tell you how much I'm enjoying the Ambient Calm DVD. I totally love it.
I'm doing a womens spa retreat this weekend and I know the women will love the calm setting. Thanks much, D. Harris, Massage Therapist
 
 
D. Harris
 
 
Thank you so much for your assistance. I'll be sure to keep you guys in mind for the future. It's rare to get great customer service like this anymore!
 
 
M. Camblor
 
 
Hi. I'm 66 and used the Ambient Art dvd on my tv during a Christmas party. It added another dimension to the party - everyone loved it. I hope you are going to do western American and other art videos, architecture/architects, etc. as I keep this dvd on a lot of the time. I also got a ambient fish and fire but the art is absolutely the best! Thanks for a wonderful dvd.
 
 
L. Gibson
 
 
I appreciate that, you guys are awesome, I didn't expect to have this replaced being that is was so long ago when I ordered, now that is what I call
standing behind your product, I only wish other companies would be like this. thanks so much.
 
 
J. Wren
 
 
I love the [Ambient] Kittens DVD so much I must order the Ambient Puppies DVD, one for myself and one for my daughter!
 
 
K. Rockwell
 
 
To Jamie Salvatori: Thank you for all of your help with my Gold Award Project. The two night event on car care and safety was a huge success.

I would like to thank you specifically for the video and tire gauges that you sent. The video was a great help and the gauges were great give aways.

I had made a book of the event and I plan on donating the DVD and a copy of the book to my local library. Overall the event was a great success and it would not have been possible without your help. Thank you again for all your help.
 
 
Rebecca Senkiw
 
 
Just a note to say how impressed I am with both your standard of service and your products. Two DVDs ordered 10-19 and arrived here (in the UK) 10-25 (today). DVD's are brilliant. Everyone in the family very, very impressed. It's amazing. No-one wants to watch TV, they're just sitting mesmerised by the 'fire'. A huge thanks and well done.
 
 
R. Armstrong
 
 
Love your product line... Keep going!
 
 
P. Boehme
 
 
I must say [the Ambient Series DVDs] are really wonderful. The residents have enjoyed them greatly.

Just a few ways we have enjoyed them...We did a "Masterpiece Watercolors" activity -the fine art program was a very inspirational background that kept conversation going. The Orchids and Flowers videos are especially lovely! We have enjoyed those during the times we do hand/back massages or nail glamour.

(S. Weatherford is a senior residence activity director)
 
 
S. Weatherford, Life Care Services
 
 
Thank you so much for the orchid DVD. It's fabulous! I will take it to my next Orchid Society meeting as I'm sure they'll love it. I take
orchid close-ups but these are amazing.
 
 
P. Leontsinis
 
 
I got my order today and am thirilled with my "student driver" magnets. It appears that people respect my son's driving (KEEP AWAY) better with the magnets on my car.
 
 
J. McCandlish
 
 
I love the impressionist Ambient Art dvd and I would like to see more types of Art done in this same format!!!! Thank you!
 
 
D. Bratcher
 
 
I just wanted to thank you for help saving me! My seven year old watches 'Ambient Sleep' every night and it has made an incredible difference in our lives because he now sleeps which means I now sleep! I have just ordered all of the other DVDs in the series! Thank you, thank you, thank you!
 
 
J. Dean
 
 
Just a quick e-mail to say thanks for the incredible disk and the even more incredible delivery. Faultless!!
 
 
A. Ridgard
 
 
I just purchased your Ambient Fire, Water, Flowers, Art, Sleep, and Calm DVD's from eBay. I had not yet discovered this site. I've only had time to watch parts of Ambient Fire, Water and Flowers so far. I must say that Ambient Fire and Flowers are absolutely fantastic. They are simply mesmerizing. I love the sound of the flames or the guitar music on the Flowers DVD. However, now you have me wanting more. I'd love to see similar DVD's on rivers and streams, waterfalls, lakes and ponds, breaking surf, and perhaps even sailing. I hope to purchase and enjoy many more enchanting DVD's from you in the future. Thank you!
 
 
J. Eubanks
 
 
I would like to first start off with the future buyers; for those of you who are thinking about ordering, stop- don't think- just buy!! I promise you, you will not be let down! The quality of these DVD's & CD's is awesome! I have most of the Ambient collection- and whether they are being used to relax or entertain, they are ALL used for some type of purpose. Just the other night, I enjoyed sitting outside and relaxing to Ambient Calm in the background- with the calming sounds, I felt like I was in my own paradise! For those of you who often are stressed from work or school, or who have anxiety or panic disorder, as I do, definitely check out the CD's for Ambient Calm and Ambient Sleep. With my panic disorder, I have been unable to drive for quite awhile, with these CD's playing softly in my car, It has helped me to relax, so now I try to drive little bit each day.

To Jamie & the staff, thank you so much for finding a simple, satisfying, and non-expensive way to make my own "stay at home" vacations! I can now feel like I am on a secluded island, camping, or laying underneath the stars without leaving home! I look forward to more great DVD's and CD's. Thanks for also coming up with a way that helps to keep anxious people, like myself, relaxed!
Sincerely,
Emily
 
 
E. Sexton
 
 
I have Purchased I think 5 (I can't keep track) of your ambient fire DVD's and absolutly love it and so do all the people I have given them to. It made our Christmas a Wonderfully Warm experience.
Thanks Again.
 
 
K. Reeves
 
 
I have received the package of my vat19 order thanks. The dvds are awsome. Great product...
 
 
M. Quintal
 
 
I do enjoy the innovation and interaction you've created for DVD. I'd like to personally recommend your DVD as a "must have" therapy for city people to transcend into the world of full relaxation spiritually and physically.
 
 
E. Lee
 
 
We have personally reviewed 5 different TV fireplace DVD's and have chosen the "Ambient Fire DVD" as a clear winner. Perfect for those who don't have a fireplace but love the effects of a real fire. With 9 different fires to choose from, natural fireplace sound effects with or without music, Dolby 5.1 Surround Sound, and shot in HDTV, you can almost feel the heat coming from your TV screen!
 
 
Todd Miner, Owner of TreeSleigh.com
 
 
InterCourses is a wonderful and rare book: Erotic yet elegant, practical yet inspiring. The only problem is where to keep it: in the kitchen, bedroom, or living room?!?
 
 
Gregory J.P. Godek, author, 1001 Ways To Be Romantic
 
 
I wanted to tell you that I received your dvd today....and I am very impressed with it. I bought this as a gift for my brother because he has no fireplace in his house...but his wife wanted a fireplace dvd for Christmas, but he couldn't find her one.

I, on the other hand...have a 30 foot Stone fireplace in my house that we thoroughly enjoy...and yet; I still find myself wanting one of these dvds as well...for days (or nights) when I want the ambience of a fire or candles without any hassles. Thanks again for a wonderful product!!! ( I just HAD to try it before giving it to my brother!):)
 
 
J. Knight
 
 
I'm very impressed that my order was shipped out the same day I actually placed it online. Love your stuff!
 
 
M. Campus
 
 
Wow, this really rocks. I wanted to leave a followup comment but couldn't find a place to do so. So, I have to say... this is a really well shot set of videos. Very entertaining, while relaxing and even educational. Thanks for putting an aquarium in my home... we can't have a real one due to restrictions on lease and this video definately makes up for that.
 
 
eBay user: reptiles00
 
 
Wanted to let you know I received a gift from you in yesterday's UPS delivery. It was ordered by my brother, Geoffrey L. Brownlee, in Georgia and delivered to me. There were two DVDs: Fireplace and Aquarium. They are great and arrived in perfect condition. Thank you very much. I've wanted these for years! (And the timing meant some dear elves were very busy late into the night.) Merry Holidays, however you conceive them! -Anna
 
 
A. Selby
 
 
all i can say, is how cool!!! i bought 5 fireplace dvd's and 1 aquarium...have given them as gifts fr christmas..and everyone has loved them...:-) thanks and happy new year!!!keep em' coming -Jane
 
 
J. Liu
 
 
Hands down, the BEST there is, trust me! I have the rest, nothing compares to it.
 
 
eBayer (starmaker1964)
 
 
I want to commend you on a wonderful product. I have bought most of whats out there and I am so impressed with the quality of your fireplace DVD that we plan to buy at least 5 more of your titles. Any discount for multiples? We are very impressed. - S. Protsko
 
 
S. Protsko
 
 
Hi Vat 19, My wife and I just received your fire and water combo and we love it. I just placed orders for my brother, my sister and my wife's family. Thanks again for a great product and Happy holidays to everyone there!
 
 
F. Forgione
 
 
Thank you! I'll be telling all my family and friends about your products and service. Happy Holidays. Jackie
 
 
J. Brewer
 
 
Thank you, very much. I am very happy with all 3 DVD's I purchased, and the candles smell great! I have told just about everyone I know about them. I will be ordering again real soon.

Thanks again,
Marlene
 
 
Marlene Artigas
 
 
Dear Jamie, Just wanted to send a note to tell you how absolutely thrilled we are with the 6 Ambient Videos we ordered. Your immediate personal reply to my questions really impressed me. I'm about to place another order ... already !! The fireplace video was especially appreciated. My daughter was in the process of decorating her house for Christmas when I took it to her, and when we played the candle segment she was amazed !! Then we sat and had hot chocolate by the "fire." Superb !! Linda Bruner
 
 
L. Bruner
 
 
Hi, just a quick note to let you know that we recieved the dvd this morning. (excellent.) thanks for the brilliant fast service and all the best for the future!

sincerely

STEVE
 
 
S. Tempest
 
 
Hi there, I would like to add to your review for the Ambient DVDs - Sleep and Water. These are amazing and wonderful DVD's. Ever since my daughter was 18 months old she has been falling asleep to either of these (we have a small TV/DVD combo for her room). This is such a fantastic product, highly recommended.
 
 
Cindi R
 
 
I recently purchased your DVD on a whim! Boy, was I surprized! I'm a art history and humanities instructor at a local community college near Chicago, Il. I was stunned by the quality of the images and the incredibly easy program format. I particularly appreciate the "manual" option and artist selection list. This is by far one of the best potential educational quality media presentation I've seen as far as its versitility and ease of use. My question is, are you planning more such DVD's in future with a series covering other important art historical periods and styles? My hope is that you are. Nevertheless I want to send my appreciation for your excellent product.
 
 
Larry W.
 
 
Do you know if any more of programs like "Cases in Controversy the 14th Amendment" are in the works? It is excellent.
 
 
Abby with Wadsworth Public Library
 
 
I am writing this email to thank you for the efficiency and trustworthiness of your company. I remember sending you an email (on Friday) to ask you about shipping options to the UK and you answered it in a matter of minutes. Then, I did my purchase online on Saturday and amazingly I got my DVD yesterday. It only took five days to come here.

I am not very keen on online shopping but it's good to know that there are good people out there. Again, thank you very much.

-Hector C. (Barnsley, South Yorkshire, England)
 
 
Hector R.
 
 
Just a quick note to let you know that I received the Video Fireplace & Video Aquarium DVDs today and they are great. Thanks and have a nice day.
 
 
Monique B.
 
 
Just thought id drop you a note to let you know that i have received the item. I LOVE it. I DJ at a club and this is the perfect addition. Playing my music with these beautiful scenes on all the screens and even with a joke or game thrown in. Im also a massage therapist and am debating on getting the Ambient Sleep DVD. That would be perfect for my office!
 
 
Jeff W.
 
 
I just purchased some DVD's from you. Your website is very well designed and is exceptionally user friendly. The entire process went very well, perhaps the best I've seen, and I buy things online all the time.

Thank you.

Paul R.
 
 
Paul R.
 
 
As an Artist, I COMMEND THE VAT19 TEAM! I had an old home video of a Fireplace, it was my inspiration, it helped me to paint my paintings and write my novels. Somehow it was taped over. My inspiration was erased! Fortunately for me, I stumbled onto your Website. I now have a better fireplace with options! And a fishtank both on DVD'S. I just finished ordering 2 more DVD'S Ambient Sleep and Ambient Art. WHAT TALENT! WHAT INSPIRATION! BRAVO! TO THE VAT19 TEAM!
 
 
Michael S.
 
 
I just want to let you guys know that both the aquarium and party DVDs are superb!!  We had a good-sized get together last month, and both were a hit!  Thank you guys again!!!
 
 
Claudia R.
 
 
I realy have to tell you that these DVD's are the best in my collection..I dont know why everyone doesn't get them..I was wathching the TV talk show "ellen" and she has the fireplace one going on the table next to her...Maybe you can use the "as seen on the Ellen show" angle to help sales...Thanks alot..Greg
 
 
Greg M.
 
 
Your DVDs are wonderful!!!!The Ambient Fire is going to save us a lot of money, we were going to put in a gas fireplace in our house and now we don't have to. We just put the DVD on our TV and presto! I have just ordered 2 more DVD so we can have "fireplaces" in other rooms in our house.Great product!! THANK YOU SO MUCH!
 
 
Sally S. Long Beach, CA
 
 
Thank you for the fast, efficient service and the videos are all that you claimed and more. Keep up the good work and I look forward to more creative videos in the future. Sincerely, Susan W.
 
 
Susan W.
 
 
I don't impress easy, but when you DVD arrived today and I put each one in, Fire and Water, both my husband and I was overwhelmed with the reality! Great job, will recommend to all of our friends and family, and will be buying quite a few as gifts. Great job!!! Thank you Sara
 
 
Sara B.
 
 
I got all three DVDs today and they are perfect! You shipped so fast!! Thanks!
 
 
Teri C.
 
 
I recently purchased from you the Aquarium and Fireplace DVDs. So far my husband, 16-month-old son and I have only viewed the Aquarium DVD. I just wanted to let you know how impressed we are with the quality of the DVD. The pictures are so clear, with smooth shifts from scene to scene. Also, we like the selections of sounds and music to choose from. Yesterday I set the random fish scenes on a continuous loop for my son while he played in the living room with his toys. The "bloop bloop" of the aquarium sound made for a soothing backdrop, and the little guy enjoyed looking up at the different fish while saying "fish" many times! My husband's favorite segment is the diving one...he recognized it as possibly being filmed in the Keys/Bahamas? We are from Florida, and my husband said that the featured "sea roach" is only found off the coast of Florida.



Anyway, just wanted to thank you for creating such a wonderful product. There are lots of people out there who would be interested in having them!
 
 
Lisa W.
 
 
Thank you for your e-mail about your latest release. I have really enjoyed the three that I have and I will be ordering this one also. I really appreciate the quality of your DVDs, they are truly a work of art themselves.



Keep up the GREAT work!



Sincerely,

Sherry
 
 
Sherry W.
 
 
Firstly, great, well laid out site and good prices! Well done. I was really pleased to see that you sell these DVDs internationally, and region free from your website. Everything else on your site is so well laid out, informative and helpful. I saw Ambient Water at a friend's house and wanted to get a copy, I am sure I'll end up buying several for friends and family as everybody who has seen it really likes it. That's it really - great product, good website, good price. I will be recommending your DVD and service. Thanks, Ed.
 
 
Ed B.
 
 
I was honestly shocked at how well each DVD was produced, the content and the operational set-up. I thought they would be good, but they surpassed my expectations! Each one was absolutely incredible! The Ambient Sleep one is fantastic. Now I go to sleep with it playing on my laptop right beside my bed. This is top-notch workmanship. I love the ability to make playlists or play one already created. The sounds are terrific too. Using these would calm a lot of people in this world that need it!! I've heard of a fireplace DVD before, but it was nothing like this. They are interesting, calming, and although it sounds funny, I bet they even raise the Serontonin levels of people, similar to what an anti-depressant does. They can set the stage for a romantic evening too, or an educational introduction to fish and aquariums for young children. Whoever put this together didn't stop until they spent a lot of time on it, ensuring it was the best that it could be.
 
 
Julie K.
 
 
Thank you for your efficient web site, low prices, quick delivery, etc. I LOVE you guys.

You have made my life a lot easier during the holidays!
 
 
Penny A.
 
 
Thank you for your nice email. I have purchased many of your products for our clients here at Cairde Wellness and everyone loves them. I'm
sure I will be purchasing more in the future.
 
 
Tracey C.
 
 
I purchased the Ambient Fireplace" dvd on your site and received it within three days. I was thrilled to get it so quickly and I have been enjoying the DVD immensely ever since!! I love it. Thank you for making my first experience with Vat19 a great one. :)
 
 
Rina C.
 
 
Can I just tell you what a great gift the dvd's were!!!!????!!! Everyone LOVED them. I live in an apartment building...no fireplaces, right? Well, not anymore...my neighbors thought Ambient Fire was great. They had a ball trying all the great options on the DVD. I also gave one to my brother and my cousin, same thing, they laughed and thought what a great idea.
 
 
Lee G.
 
 
Vat19 have the coolest things, best services and ships worldwide with reasonable shipping cost! And its the best thing ever to chance upon vat19 cause i live in another country.

They answer all your questions, problems and respond truthfully. and srsly i cannot stress how great their service is. they literally are like guardian angels. they helped me with my problem step by step and refunded me after every step was completed. I'll definitely would buy soooo many more things from them:)
 
 
J. Chong
 
 
My family and I think that your guys' items are really creative and interesting. We do realize that we can get some of the product you sell at Amazon and other online stores but we would buy from you because vat19 comes up with the best and hilarious video to advertise. I never thought I would enjoy watching an ad so much and even re-play it 3 times! :) My personal favorite video you made has to be Beanboozled. You guys did such a good job we are actually going to buy it! So you can count the Lim family in on that one. Keep up the good work and keep coming up with fun-family friendly videos to go along with your product. Thank you!
 
 
A. Lim
 
 
Hello Vat19, I have been visiting your website for a very long time. I am such a big fan that I memorized the Das Horn music video. Jon, Joey , Eric , And Jamie are my Favourite People. I have recently ordered the slush mug, and the gummy bear key chain but trust me I will be ordering more when I save up my money. When I am older I would like to work for Vat19. Thank you for reading!
 
 
J. Gobes
 
 
Thanks Donna, Your kind service just makes me want to order more from you all. My nephew was really wanting this mug for Christmas. Have a Happy Thanksgiving and a Merry Christmas!
 
 
D. Heiser
 
 
Good Evening! Just wanted to let you know how happy I was with your product and your super fast shipping! I ordered a Buddah Board for my granddaughter's birthday on Sunday evening and she received the package Wednesday in plenty of time for her birthday! You guys are awesome!
 
 
D. Duran
 
 
Just wanted to say how impressed I am with the professional manner and concern shown to my 9 year old son Jacob. Thank you for treating him as you would any adult with his purchase and refund. Absolutely fantastic customer service!!! I would not hesitate in allowing him to purchase from you guys again. By the way, I love the videos. Keep up the great work!!!
 
 
S. Kane
 
 
Hello! I just wanted to Thank You for everything - from the person I spoke to on the phone before I ordered, to the disguised delivery box (which really helped with surprising my husband), to the item I purchased - the rubber band shot gun! That gun is such a great design and a lot of fun! I wish you much success with your business!
 
 
R. Labbe
 
 
Hello, vat19 just want to say your service is amazing I got my gummy bears earlier than I expected, your company is amazing I will definitely be ordering from your website again, thank you.
 
 
J. Allen
 
 
Wow! thank you very much for such quick and excellent customer service!
 
 
Y. Takaluoma
 
 
Thank for your prompt refund. The rest of the products were stellar and I will shop from your company again.
 
 
Dr. K. Terry
 
 
Hey guys I got the Buddha Board for Christmas and I love it!! You guys are awesome and I love your products!! You're insane and tell everyone there at vat19 hey for me!
 
 
S. Morse
 
 
It worked out just fine, so my problem was just not stirring enough! Enjoying a nice Dr. Pepper Slushee right now, thank you guys, you're the awesomemest XD.
 
 
J. Ryder
 
 
Just wanted to say thank you for the excellent customer service. I will recommend your company and use you in the future!
 
 
E. Kean
 
 
Oh, Jamie, thank you so much! That's such wonderful news :) you all have been so fabulous; thank you!
 
 
J. Ching
 
 
Thank you very much for replacing the broken LED light for me. I greatly appreciate it. The shipping was fast, and I just want to say how nice of a staff you have. I will be sure to order more products in the future. Thanks for what Vat19 is today.
 
 
A. Reigs
 
 
I have ordered a lot of things from this company, and I plan to buy more in the future, every time there is a new product, I'm HOOKED, keep the curiously awesome stuff coming!
 
 
J. Ahmed
 
 
The order arrived Friday afternoon.l Thanks for the very quick reply and delivery. I am very pleased and will order again when I need a unique gift. Good job!
 
 
K. Trentman
 
 
Thank you very much for your quick response. My son will be delighted. This was our first time buying from Vat19, and your responsiveness has provided a super positive first buying experience!
 
 
J. Mazerolle
 
 
Yes, I did receive the shipment. Thank you for the promptness with which you handled this issue. I look forward to future dealings with Vat19.
 
 
R. Calek
 
 
You, Jamie, are awesome. Your crew is awesome. Your videos are awesome. And last but not least, Vat19 is awesome. I come to your website, sometimes, just to watch the videos. Priceless!
 
 
A. Stewart
 
 
Hi Jamie! I would just like to say how much of an amazing job you are doing! Your videos are hilarious and you never cease to make me laugh and make my day! Thank you so much for your time and have an awesome day. :)
 
 
J. Vail
 
 
I want to let you personally know that your service and delivery is outstanding!!!!! I received my parcel within a week. I am very impressed. Non of your competitors can match this and we have tried a few. I have some parcels that I ordered from Amazon before Christmas that has not been delivered as yet.
 
 
A. Papadopoulos
 
 
Just a quick message to thank you for the products you shipped me. I paid a crap load to get it here on time which is obviously the shipping cost not your cost but it came on time and in perfect condition! I am very impressed and this has been one of the most positive online purchasing experience I have had in a while. So thank you and keep up the good work! Love your videos and ease of use of your website. May I suggest more cool products to select from. There is a lot of cool stuff out there you could also be selling. But overall thank you! I will be sure to order from your site again.
 
 
S. Cook
 
 
I received my item 2 days after the order!!! Thanks so much VAT19! I will definitely purchase from you guys in the future! These are the best products on the internet! Thanks so much!!!!
 
 
E. Magill
 
 
I must say first that having live humans standing by saved me a lot of time and headaches. Keep it up. I ordered from you before and was so satisfied, I placed an order again. A mix up happened and your customer service rep and supervisor were so friendly and immediately sent a replacement order. I totally trust ordering from you in the future.
 
 
D. Catone
 
 
Received the DVD and wanted to thank you for your VERY quick service and packaging!!
 
 
N. Carman
 
 
This was the best service (the most efficient and fast) I got from a store outside my country. Certainly be back with you.
 
 
A. Nogueira
 
 
Thank you for your response. The package did arrive and my daughter just called to inform me. Your quick and professional response was greatly appreciated and we will do business again.
 
 
D. Blackmer
 
 
My experience with Vat19.com was one of the best experiences I’ve ever had with an e-commerce site, both quality and service wise.
 
 
R. Baldwin
 
 
Thank you so much for your quick response and the absence of the usual hassle that goes with something like this. You guys are great!
 
 
K. Cates
 
 
Dear Vat 19 staff:

I have received my replacement gummy bears on a stick and they are perfect! They are not shaped like a box like the last shipment. Thank you so much for your quick response and for replacement without any hassle!

Thanks again!
 
 
K. Kyle
 
 
Just want to say thanks for unbelievable fast shipping across the pond!! (the cup is great) I will definitely shop again.
 
 
K. Martin
 
 
I would just like to say thank you for the great customer service and quick response I received. I will definitely be getting another gummy when the
weather cools down. Thanks again, you have earned a repeat customer.
 
 
F. Delgado
 
 
Thanks for the excellent service and the wonderful product! My son loves it and is so excited that it actually works great! It is 90 degrees and he has a laundry basket full of loaded balloons for a battle soon to begin!
 
 
S. Gessler
 
 
Hey guys, I just want to thank you for everything. Two weeks ago, I ordered the Giant Gummy bear on a Stick for my friend. She loved it. I love all of your products and look forward to your videos in my inbox.
 
 
T. Nance
 
 
I just wanted to personally thank you guys for this curiously AWESOME site. I have so many things on my wishlist I can't wait to get, and the products just keep getting better! Love the videos too. They're hilarious, creative, and very entertaining. You guys are great, keep giving us gold, can't wait for the next purchase! =]
 
 
K. Cornett
 
 
Wow, you guys are awesome! I can't believe you take the time to make videos just for one customer! It still didn't login but that's fine because I just found out that you don't have to be logged in to use a promo code, and that's all I was worried about. By now, it's obvious that my computer is just screwy =). Anyways, thank you for having the best customer service I've ever seen! I'll be sure to order something very soon...
 
 
R. Zemke
 
 
Hi Jamie, Thank you very much! The replacement popper has already arrived! amazing service.
 
 
M. Wolaver
 
 
Thanks for the quick fix. You're an excellent company.
 
 
J. Lesnick
 
 
Thanks for your extremely timely response... and here I thought I was going to get round robin'd like I have with other companies. Thanks for showing me there's still companies out there that care about the customer.
 
 
E. Lorenzen
 
 
This is really wonderful service. I just received an E-mail the replacement has been shipped. Again my Gratitude and Thanks, I certainly will not only purchase from you again but will highly recommend you.
 
 
T. Sheehan
 
 
I received the 'Inkless metal pen' today! That was super-fast shipping I must say! The pen is as good as it gets! It's a bit different to use than my other 'micro pens', due to the threads on the base..But, I've got a 'fix' for that later on. Thank you VERY much for the killer service! I've already spread the word! You guys rock!
 
 
S. Dovi
 
 
I ordered a present for my friend on Friday, and it was here by Monday. I was surprised because I don't think I've ever recieved a package that fast. I just gave the guitar string bracelet to my friend today by the way, and she loved it! So thanks for everything, and I will definitely be ordering from you guys in the future! :)
 
 
M. Price
 
 
Hi! I just wanted to let you guys know that I bought the Worlds Largest Gummy Worm for my daughter's birthday and she loved it! It was a huge hit with her and all of her friends. You guys have the coolest items ever! Anyway, kudos to Vat19.com! We love you guys!
 
 
C. Stewart
 
 
WOW, excellent customer service. I will definatly order again!! You don't see customer service like this anymore. Love it!!
 
 
Y. Ryan
 
 
You are the BEST Jamie!! Thanks so much. Have a Merry Christmas!!
 
 
C. Toth
 
 
Wanted to take a second and write a review of my first purchase with Vat19. I was initially drawn to the site by the prices and great videos. I purchased two coffee mugs for a great price. The items shipped quickly and arrived 3 days later. Great service, shipping, and selection!
 
 
C. Reich
 
 
web site is awesome --very user friendly! Ordering was quick and easy. Product info was excellent and seems to answer every probable question. Thanks!
 
 
S. Berdini
 
 
Thanks for the great service. I received my order on time as promised. Seems to be just what I needed. Thanks!
 
 
J. Fisher
 
 
Wow thanks for the prompt reply. That is awesome! I'm so glad I found your site :) I love your products.
 
 
M. Zammit
 
 
What great service...Hard to find now a days. Thank you again....
 
 
L. Tkaczyk
 
 
Thanks for the prompt reply and not only having awesome
things on an awesome site but having an awesome attitude towards
customers! So refreshing. :)
 
 
J. Shaevel
 
 
Dear Jamie, I received the magnet, for the putty, on Thursday. It works well. Yesterday, I received a new AK-47. It was opened earlier today, inserted batteries and it works like a champ. THANK YOU very much for correcting everything. Shopping on line can be a bit dubious at times, though, I have never really had much problem.You have restored my faith and, as products come along, I will be a customer for life ! .....Your personal attention impressed me but your actions cemented your dedication to superior service.
 
 
B. Fischer
 
 
You guys are awesome. I love how straight up all your videos are.
 
 
M. January
 
 
Thank you! I appreciate you taking care of this.
 
 
K. Grim
 
 
Thank you so much, Jamie. I really appreciate it. These mugs are really terrific! I showed them to my family and friends and everyone wants one now!
 
 
C. Metoyer
 
 
Hello and Thank you! I must say that I hardly order on line and was a little worried...however the items and your service were excellent, so hence come March for my other son's birthday I WILL be placing another order with you!! Job Well Done!
 
 
L. Welcome
 
 
Thank you! I am very happy with my item and your service. I will definitely refer you.
 
 
A. Rose
 
 
You guys have been great, all the way through. We didn't get this one thing in time for Christmas, but through no fault of your own. And otherwise, I was greatly appreciative of your speedy and cordial service--all too often a thing of the past. It's a pleasure doing business with you, and not only will we be back, but we'll be happy to spread the word.
Thanks again, and best wishes for your continued success.
 
 
M. Raven
 
 
I just wanted to let you know how happy we were with your prompt service and fast shipping of our pepper mill. We will recommend your company whenever we can.
 
 
E. Allen
 
 
Wow - a company that still believes in customer service. How refreshing! Thank you for the apology - which is really not necessary as I know these things happen. But it's appreciated. Will definitely do business with Vat19 again.
 
 
C. Beidel
 
 
WOW. I'm impressed with how fast you responded. I was really afraid that would be a big issue. Thank you, Thank you. Have a nice evening.
 
 
T. Walker
 
 
I am very impressed with how quickly you processed my order, and the items are high quality. Thank you! -A fan
 
 
M. Thebeau
 
 
Thank you for the quick response and understanding in this issue. You have far exceeded what I was expecting. I truly appreciate your help!
 
 
L. Whitefield
 
 
Just received my package! I love it all!
 
 
T. Hagley
 
 
We love your website and the things you have! Keep 'em coming!
 
 
D. Cohen
 
 
Wow, great customer service! Thanks!
 
 
J. Lee
 
 
Hi, I got the replacement sleep machine. It does not have any of the problems that the one I returned had. Very pleased. Thanks for the great service.
 
 
C. Eriksen
 
 
Jamie, Thank you so much for your quick response. I really appreciate your help.
 
 
R. Tepfer
 
 
Hello, It was a pleasure discovering vat19.com. I already had a few good laughs. Keep it up. Cheers.
 
 
H. Persijn
 
 
hey guys.. just wanted to let you know... in case the question ever came up again...My Gummy made it to Baghdad from Long Island NY in one giant delicious piece.. he spent 2 weeks in transition and had no problems with the heat..
 
 
T. Tamar
 
 
Jamie - Thanks for responding so quickly and accommodating. I am glad to have found Vat19 - not only because I am a gadget fan and love finding new things, but also it is great to find such a company. Have a good day.
 
 
K. Wilson
 
 
I have ordered many DVDs in the past from VAT19 for gifts. Everyone loves the uniqueness of the videos. This seller ALWAYs is prompt in processing my orders and shipments are always before the time quoted. I will continue to order from Vat19 and always look forward to the new items they continuously offer! Prices are great, too!
 
 
M. Bilbo, TN
 
 
Just the right mix of humor, description, video, clean navigation and, of course - awesome products that keep me opening my email.
 
 
J. Rockett, TN
 
 
I love your website. Always looking for unique gift items for friends and family and I think I've found them in the drinking party game coasters...maybe I'll keep them myself?!?!
 
 
J. Elliott, MN
 
 
The Port-O-Pong Beer Pong Table was the hit of the party! Great Fun. Thanks so much!
 
 
K. Miller, NJ
 
 
Many thanks to all your staff for sorting out our little problem. Your customer care is second to none. I won't hesitate to recommend your company to friends and family. Thanks again.
 
 
M. & M. Fagan
 
 
Just wanted to let you know how delighted we were with the Ambient Water DVD. It's fantastic. Absolutely brilliant
 
 
M. Ward
 
 
Many thanks for the great gifts I purchased in this and a later order. The large gummy bear, gummy bear soaps, and fireplace candle were particularly awesome.
 
 
A. Thornburg
 
 
WOW! I'm impressed. I ordered this on Monday, and it arrived on Tuesday. Thank you. :-)
 
 
M. McVeigh
 
 
Thank you very much. My daughter had a field day looking at your mini catalog. She's already picking out what she wants for her birthday in April. I found your site through Amazon because I was looking for the lego ipod speakers. I figured I'd just visit your store instead and had a blast looking at what offer. You'll definitely get another order from us! :-)
 
 
A. Turner
 
 
Hi, Just a note to say that I own; and love the Ambient Fire DVD. I particularly like the option to hear only the natural fireplace sounds without music. Thanks!
 
 
P. Smith
 
 
Cool--thanks again. I love your website and will definitely come back to get Christmas presents.
 
 
G. Lewis
 
 
I'm delighted to be able to tell you that my DVD order arrived safely at my home In New Zealand today, just over a week after despatch. Freezing rain is pouring down outside but, thanks to you, I'm sat cozily in my lounge enjoying the sight of a beautiful log fire on my TV. Many thanks.
 
 
P. Cox
 
 
All items arrived today, fantastic products and great service! May I also convey my sincere thanks to you and your staff for a flawlessly superb online international transaction!
 
 
T. Packer
 
 
Thank you for such wonderful and fast customer service. Dammmmn. That was super fast. Thanks much!
 
 
A. Stevens
 
 
Recieved the dvd, Viewed a small amount looks good, Look forward to the rest !! Many Thanks for promp service and delivery, As they say in LONDON, Be lucky, 'TONE'
 
 
A. Day
 
 
Thanks so much and I love your products!!!
 
 
J. Ball
 
 
I so enjoy your garden CD of birds constantly singing and chirping. We live in a new subdivision without mature trees so there is no where for the birds to sing from. I play it all day long. Thank you so much.
 
 
P. Bradley
 
 
Around Xmas last year I bought your ambient fire and ambient calm. I have now about 12 or so ambient types of dvd's and those 2 are by far far far the best. I like the way the menus work and the scenes are great.
 
 
L. Saletto
 
 
WOW! Thank you so much for your response. I am very happy. Thank you again for being so nice and timely.
 
 
D. Down
 
 
Jamie, We really enjoyed the Ambient Fire DVD during the holidays. I have a 65 inch tv and the Christmas Tree was just next to the wall unit that houses the tv. I have a large extended family and people started popping in on Saturday the 23rd and It went right through to the 27th and everyone had a comment about it. What I liked is the fact that it starts over and you don't have to do anything. Its a great DVD. Thanks, R. Elliott
 
 
R. Elliott
 
 
I wanted to let you know that your DVDs are pretty awesome. I get up pretty early on workdays(0400am). When the weekend comes I wake up at the same time out of habit. I put your virtual fireplace on, sit in my lounge chair and fall right back to sleep for a couple of hours. So relaxing with the crackling and popping of the fire. Thank you.
 
 
C. Brown
 
 
Thank you so much for your Ambient Fire DVD. We all enjoyed it so very much, during the Christmas season, and will enjoy it the rest of the Winter.

I will certainly order from you again.

Thanks for the coupon.

Sincerely,
Sandi
 
 
S. Burton
 
 
I wanted you to know that I received my package yesterday. I am so pleased with the quality of the DVD's. I bought two as gifts, and two are for me. You guys run a first rate business, and I will surely buy again.

Thanks for making it all so easy.

Best wishes,
Scott in Wilmington, DE
 
 
Scott in Wilmington, DE
 
 
Wow! I already received my order today! Just in time to have a "fire" for the holidays! :-) Thanks!
Happy customer, J. Harper
 
 
J. Harper
 
 
I'm sitting here enjoying your fireplace DVD. I just put up our Christmas Tree. However, after our new kittens demonstrated their climbing and chewing ability, I took it back down about twenty-minutes later. So, now I need a DVD of a full Christmas Tree with a fireplace and stockings in the background. Well, I've got to go stoke the fire now.
 
 
J. Eubanks
 
 
Got my DVDs today!! Thank you so much! I would love to get info on Wholesale pricing and such. I'm going to try out my fireplace dvd out tonight at my stores Holiday Open House. Happy Holidays!!
 
 
R. Tyra
 
 
I bought a bag and absolutely LOVE IT!
 
 
L. Magoulas
 
 
THANK YOU SO MUCH, BECAUSE OF YOUR GOOD SERVICE, MY DAUGHTER ORDERED 1 AND MY NEIGHBOR ORDERED THREE. THEY ARE SO NICE EVEN IF WE DO LIVE IN FLORIDA. YOUR PROMPT RESPONSE GIVES ME FAITH AGAIN ORDERING ON THE INTERNET.
 
 
J. Brown
 
 
Thanks for your ambient sleep dvd. I recently took it with me on a business trip. I set my laptop next to my bed and cued up the dvd. I slept fantastic to it!!!
 
 
D. Caldwell
 
 
Dear Jamie,
Thank you so much for the prompt reply to my e-mail with the additional word that you are already shipping the package this morning. Your customer service is fantastic so far! I really appreciate it. Kudos to you and the others fulfilling my order at JumbyBayStudios. I don't know how to let your supervisors know, but feel free to share my message.

Thanks again.
 
 
A. Mladinov
 
 
I enjoyed shopping on your website. The samples, discriptions, and clever commentary during trailers really caught my interest. The ordering process was clear which is a necessity for a technophobe like me. Can't wait to see the product. I expect to be a return customer.
 
 
R. Rhode
 
 
Thanks again, Jamie, for the excellent customer service. Have a fantastic weekend! -Alisa
 
 
A. Hartwig
 
 
Hi, Thank goodness I found your Ambient Art DVD in the library. I'm going to buy all the ambient series for myself and my husband. Then I'm going to buy 15 water and 15 fire to give as Xmas gifts. Then I want to buy your begining golf for my "Niners" club. There are about 45 of them. I was an art major and can no longer travel to museums so your art DVD is a godsend.
 
 
Nancy Macy
 
 
DVD arrived safely and is on its way to my nephew's little girl for her birthday. If they love that DVD as much as I do, they'll be ordering additional DVDs from the Ambient series. As soon as the Ambient Calm DVD is available, I'm picking up that one as well as Ambient Sleep for myself. Have a great day!
 
 
Evelyn R.
 
 
Hi - my package arrived today. The DVDs are amazing. I LOVE your products.
 
 
E. Rapp
 
 
My daughter (two years old) falls asleep every time by watching your Ambient Water or Sleep DVD, mom's should get this for their kids! Wow. I also already have the fire one, great! Thx, Cindi
 
 
Cindi & Rohit P.
 
 
I ordered a copy of the DVD "Ambient Water" on Monday evening, which was safely delivered this morning (Friday) to me in France. I would like to thank you very much for your speedy and efficient service.
 
 
Lesley B.
 
 
I so much am inpressed with your products - I have the sleep and fireplace dvd - that I hope you will make one featuring snow - anmi or real - just have snowie sceans - beautiful glittering snow, falling snow in the forest and on leaves , beautiful flacks faling - well, you know how to do that, because come summer in Texas I want to see snow - its probably just me, but I love to watch snow anytime, because we don't get a lot in the area I live in , but even if we did, I still would love to watch it when ever I wanted.And yes it is just as relaxing as watching the rain or flowing water.So please let me know if you caan do this as I am pretty sure there are other customers and would be customers for this type of dvd.Thanks for any info you can send me about this.Sincerely - a new happy customer.
 
 
Mary J.
 
 
You should be receiving several requests for Ambient Water, etc. from the Naples, FL area. Our home was on a tour to raise money for a local charity and I put one of your DVD's on our 60 inch TV screen. Many people were fascinated and asked me where I found the aquarium. I've passed on the info to at least 4 people so far. Your products are a big hit here!
 
 
Steve N.
 
 
Thank you very much.  That was the quickest responce that I have ever received.  I really appreciate it and I will refer Vat19 to many people.  You really know how to take care of your customers.
 
 
Dina F.
 
 
I just wanted to give you a compliment on your ad for this dvd, wish I seen it before I bought another yule log fireplace, I like the way you show the different flames where as others don't do that.
 
 
MrsDuckie2
 
 
Coolest dvds around...these are giong to be Christmas gifts. THANKS!
 
 
Jenna D.
 
 
Amazing Quality Videos, Much More Than I expected, Keep up the good work.
 
 
Donna R.
 
 
Rec'd. 1st order of Ambient Water and Fire. Extrememly pleased. Have placed 2nd order for entire Ambient Series as well as Golf and Boating. Keep up the good work! Sincerely, Catherine
 
 
Catherine T.
 
 
Thanks for your note. It prompted me to order some more of your excellent products. Keep up the good work. Harry
 
 
Harry S.
 
 
Oh! I just put the two together and realized that you created this DVD, not just selling it for another company. I just wanted to say that I'm so glad I bought it and it is really
fabulous, exactly what I was looking for.
 
 
Wendy K.
 
 
Thank You, for putting the service back, into customer service! I hope you have a wonderful holiday!
 
 
Michael C.
 
 
Thanks for your kind email and generous coupon gift, although it wasn't necessary, it is appreciated. I do look forward to the items I ordered from you.
 
 
Deborah L.
 
 
Very cool product! I included Ambient Fire and Ambient Water in my initial order and I will purchase more products from you in the future.
 
 
John D.
 
 
Thanks for the thank you, its not something you see every day.
I will be sure to tell my friends about Vat19
 
 
Dan C.
 
 
Thank you for sending the DVD so quickly- we are totally impressed.
 
 
Cheryl S.
 
 
Received my ordered Ambiant Flames cd in the mail this afternoon. It's just what I was hoping for! I'm going to share your website with a local Fireplace store in hopes you may get some more business. And by the way, your site sure has some interesting items I've never seen before. I'll be visiting your site again sometime for sure.
 
 
J. Short
 
 
I just wanted to tell the company how much I love their products. They have something for everybody. It is absolutely wonderful to be able to shop on the holidays and know you can get something for everyone all in one site! My boyfriend also loves the products. These gifts can make anyone feel young at heart. That is such a blessing to have with all the stress during these times. Just wanted to give a big two thumbs up and say keep up with the awesome work!

p.s. - we all love the youtube videos as well! Informative, yet witty and entertaining! :)
 
 
A. Abner
 
 
Thank you so much for the stellar customer service. I will for sure buy from you guys every chance I get. Have a happy holiday. Thanks again.
 
 
M. Setzer
 
 
Hi i just wanted to thank Richard with helping me the other day :D and all other of you at Vat19 :) Thanks!
 
 
J. Asaralijev
 
 
i received the iphone 5 case it’s PERFECT, thank you again for the fast and good service.
 
 
J. Veenstra
 
 
I ordered a inkless pen from you about a month ago. I just wanted to say thank you very much for your efficiency! There were no problems with my package and it was delivered earlier then expected. Thanks again!
 
 
N. Naidu
 
 
I just wanted to send you all a great big THANK YOU for the awesome birthday video really made me smile:) Yall are great and your products are awesome! I think one of the best web sites I have seen ! You are so creative with your marketing and your products are the best.... so THANK YOU for that!!!!
 
 
C. Mcniell
 
 
Thank you so much for your help in this matter. Rick, you have been great to work with and I appreciate your great customer service.
 
 
E. McDonald
 
 
Thank you so much for the fantastic customer service.
 
 
B. Robinson
 
 
Thank you for the replacement shipment. It arrived today.
Wow what a quick response to my initial concern. The professionalism of how the damaged product was addressed and replaced eliminated any concerns about using your company. I look forward to doing more business with you. Happy holidays Vat19!!
 
 
M. Kubal
 
 
JUST A NOTE TO LET YOU KNOW THAT THE CHEW CHEW TRAIN ARRIVED SAFELY HERE IN CANADA TODAY. THANKS. LARRY
 
 
L. Egger
 
 
i'm from Brazil and i received the vat19's product perfectly, in few days. Thank you for the amazing "Guitar Pick Punch". Probably i'll buy with you guys again.
 
 
T. Xavier
 
 
Thank you for being understanding and correcting the issue. Your great customer service has ensured that I will be pleased to place future orders from your website.
 
 
A. Highsmith
 
 
Hi, I just wanted to contact you about my order. It came almost a week early! It was meant to come on Fri 20/07/12 and it came on Sat 14/07/12! I was very pleased with the quality and excellent cutomer service! There is no doubt that I will be buying from you in the future.
 
 
T. Sturgess
 
 
Vat19 comes out with the BEST, hands down, BEST products that my friends are jealous of and I CONSTANTLY promote you guys to everyone. I shared the world's largest gummy bear with my chamber singers group and we still didn't finish it. IT'S THAT AWESOME!!!!
 
 
C. Janis
 
 
I just watched your medal bottle opener video on Youtube and I think I'm in love with you because I was literally laughing so hard I started crying. So I just wanted to let you know that it was hilarious and Joey, Jon, and Jamie were PERFECT. But Joey is perfect in anything :) So ANYWAY I LOVE YOU and you should make more videos b/c I kind of live for them. For realz.
 
 
Alex
 
 
Thank you for sending me my ukulele kit. It made me very happy. I watch the Vat19 videos all day until my mum tells me to stop. I like the funny ones. My dad also got the Trap-a-Crap ... it works.
 
 
H. Sartori
 
 
Hi I just wanted to thank you guys for such great service and how quick my delivery has come , you have great products I hope to order more. By the way the worlds largest gummy bear is awsome!
 
 
D. Waltman
 
 
I wanted to let you all know that I received the worlds largest worm and could not believe how big it was. I am an avid gummi worm consumer and was shock to see the size of that thing. It was a birthday gift from my son and his girl friend. Needless to say that it was the hit of the party. Thank You again for the Party Favor.
 
 
D. Jones
 
 
I ordered a slush mig a while back, and i wanted to say it was totally worth 10 bucks! i will definitely know where to go when i want something curiously awesome!! Vat19's the place to go! I will be sure to tell all my friends about you guys!!! Keep on selling!!!
 
 
L. Anime
 
 
My products arrived this evening, and i was thrilled when i opened it! i simply ripped open everything and spent the whole evening and night playing it!

First, i put the Slushmug in the freezer, and i went to check out other products, and all the products came in one box, and the Skyball bounced extremely high that it actually reached my ceiling!

As for the Van gogh Mug, it couldn't be better, it was really awesome and well made, and the ear really disappear when i made myself a hot coffee!

The other items are: Icosoku, Magnetic thinking putty, the mighty wallet and the buddha board.

This is actually my first time purchasing things online, and it's really pleasant. I would definitely buy more stuff from Vat.19 in future. The service was really good, my emails were replied really quickly, and so is the burning questions.

By the way, the Party Gummy bear video is awesome!!
 
 
D. Chu
 
 
I wanted to "Thank you" for taking the time over the holiday weekend to schedule a shipment replacement for me. I opened the package yesterday and it was delivered in good condition.
 
 
L. Foster
 
 
Thank you for responding so quickly. You guys have outstanding customer service. I am still interested in making a purchase once the item is in stock. By the way, your product videos are hilarious and creative.
 
 
R. Deluna
 
 
Thank you so kindly for the speedy reply during the holiday weekend! I will keep an eye out for the new replacement. If I have any concerns I will call right away when I receive the package.
 
 
L. Navarro
 
 
Thank you so much! I cannot thank you enough! You guys at Vat 19 are amazing people! Thank you very much.
 
 
M. Doyle
 
 
Hello, I am just replying to let you know that I got my Hershey's candle. It is fantastic! Thank you very much for your time. I will be sure to buy much MUCH more. And I'll even spread the word around about you guys as a little tip. Have a good time!
 
 
S. Haidinyak
 
 
Since checking out Vat19, I have found quite a few items that I liked and ordered a few. The shipping time was fast and I am super happy with everything I ordered! There really are quite a few things anyone could find here, for birthday/holiday gifts, toys and games for leisure, and even something useful for everyday. I highly recommend Vat19.com to anyone, you're really going to love this site as much as I've come to love it!
 
 
A. Benavides
 
 
I ordered buckyballs and they are not just amazing, they are addictive! They shipped to my house in three days. I was so excited when I got them. I love this site! Its amazing and I will make many more purchases from Vat19.com!
 
 
O. Lane
 
 
When I bought my Q-man it got in here in 2 days! I love it and I will buy tons of more curiously awesome stuff from you guys!
 
 
C. Baynori
 
 
My package has arrived and I am sincerely satisfied! I cannot wait to give the present to my dad on his birthday!
 
 
A. Geraerts
 
 
Just wanted to send out a quick thank you!!! What great customer service!!!
 
 
S. Stangroom
 
 
Thank you for your truly amazing customer service!
I appreciate your help, and I must say..
You've gone above and beyond with speed and care!
Thank you again my friend!
And I hope to do more business with you in the future! *High-5*
 
 
S. Dovi
 
 
I am writing to let you know I really like the solar flickering candles. I gave a set to a friend and she loves them, too. What a neat product. Thank you.
 
 
T. Blumentritt
 
 
I always wanted to place an order from you guys for years now and recently I decided to wing it and placed an order. Everything arrived today and work great, the videos and information you guys post about the products have really helped in determining what to get and especially for whom.

The order I placed was actually for my family and not for me, so yes I used my family as Guinea Pigs for the products I ordered to see if they really work (plus nothing wrong with awesome gifts for family) and because everything worked out awesomely (they loved everything) I will definitely be ordering more from you guys in the future.

Thank you and keep up the amazing work.
 
 
J. Melnychuk
 
 
We got the glass. It is awesome. Thanks for all the help and the awesome customer service. Our next order will be the giant margarita glasses. Thanks again for all your help.
 
 
M. Graham
 
 
Just want to say that I love you guys and your unique stuff. You were so awsome to send me a birthday video on Dec. 16 and I will never forget your thoughtfulness. My Friend in North Ireland loves the piano wire bracelet as he is a musician and he wears it all the time. Keep up the great job you are doing and I pray that you have a super year finacially and in your well being.
 
 
E. Salley
 
 
Hello, i've just received my order yesterday AND IT WAS AWESOME, i ordered a Lego keychain flashlight and a pink pumponator for my sister, and let me say they are one of the most Curiously Awesome products we ever bought.We'll be definetly buying from you guys again.
 
 
A. Dang
 
 
Hey vat 19, I'm sending this email to let you guys know you have awesome products I did all my xmas shopping on this site for all my family and some friends and every single person loved their unique gifts. I just wanted to thank you guys. Ive told alot of people about this site my coffee table was a few of your fun items so when people are over they so intrigued about them they ask where to get them for themselves. Thank you again.
 
 
J. Moran
 
 
Just wanted to send a note saying I love your site. I just ordered a Christmas present for my best friend (yeah yeah I know a little late) With the shipping options, it will be here before I go back home to see him! Thanks!
 
 
C. Abbott
 
 
I would just like to thank you for the replacement Gummy Bear. I was very impressed with the customer service and timeliness of your response. I would highly recommend you to others if they are looking to buy a unique gift. Thanks again.
 
 
C. Harris
 
 
Thank you for the quick response and resolution. This is my second order with your company. You high level of quality and service will keep me coming back for more!
 
 
A. Chavez
 
 
Thanks! That was quick. Love the products on your site and the videos can't be beat. I'll be back to shop more.
 
 
B. Schmitz
 
 
Just wanted to let you know I got my order yesterday, it's a great item. Thanks a lot.
 
 
I. Bana
 
 
Love the product. The SleepMate is perfect to sleep by. The adjustments you can make on it are perfect.
 
 
J. & V. Reynolds
 
 
Thank you so much for your quick responding and a replacement! I am impressed of your service. I will definitely come back buy more!
 
 
H. Lee
 
 
We have received the replacement and are very pleased with it. Everything about this one works better. How do I return the defective one to you?
Thank you again for such excellent service and detail to customer care. Your company is refreshing!!
 
 
B. Johnson
 
 
I received my order today and I would like to thank you all for the excellent fast service. All the items exactly as what i expected. Thanks again & have a nice day :)
 
 
D. Al-Naimi, Saudi Arabia
 
 
Thank you very much Jamie! I appreciate the quick response!
 
 
D. Markovitz
 
 
I just wanted to let you both know that the package arrived with plenty of time to spare. I trust you all made it through the holiday! Thank you for your service - expect me to be back!
 
 
C. Devlin
 
 
Wow - what customer service! Thanks so much.
 
 
J. Feldman
 
 
Thank you! I got the package and it was in perfect condition!! I appreciate it.
 
 
V. Sochinska
 
 
I LOVE LOVE LOVE this site. It always makes me smile! This isn't a question but I didn't see a "rant and rave" section.
 
 
L. Cleo
 
 
Oh my god. I love Vat19. My friends and family have been watching the Tower of Clips video continuously. It’s a brilliant film.
 
 
B. Flanagan
 
 
This is the second time I have reviewed products from Vat19 and I must say, they have some of the most unique items I have ever seen on the web. I love this company! You won't believe some of the things they carry. They're truly out of this world. What a wonderful place to purchase gifts for the hard to buy for or just to treat yourself to something special and unique.
 
 
The Funky Monkey Blog
 
 
Thank you for the help, Jamie. I got the box soon after you sent the email and everything was intact.
 
 
L. Tardie, CA
 
 
Fantastic product and service, it was a pleasure doing business with you - thank you very much!
 
 
L. Swan
 
 
Just wanted to say, for as simple as the Park 'N Place items that I bought are, they are PERFECT. My mom loves the thing.
 
 
M. Zahn
 
 
just to let you know the Triceratops was a 100% smash hit with the 8 year old I gave it to. I thank you, had I not seen the commercial I would never have know about your site.
 
 
B. Josephson
 
 
Thank you so much !! I was remiss in letting you know how impressed I was with the speed I recieved my order. I had checked out a few sites with the items I wanted to purchase and for some reason I kept coming back to yours. Hope you and yours and the very nice people who work for you had a very Merry Christmas and have a Very Happy and prosperous New Year !! I will certainly be doing business with you again.
 
 
Catherine S.
 
 
Thank you again....You have been a great help and a lifesaver.....
I have enjoyed the clock too much to just let it sit! Thanks again.
 
 
L. Earl
 
 
Just a comment. I received this [Van Gogh Auto-open Auto-close] umbrella yesterday. I used it today in pouring down rain. Love, Love, Love it!
 
 
M. Stryker
 
 
I have just ordered (through Sherwood Park School in England) about 7 of your Ambient Dvds which we are very pleased with. We are using these as a sensory session for our pupils who have profound and multiple difficulties. We project these onto a large screen in the classroom and the students love it. Many thanks, Linda.
 
 
Sherwood Park School
 
 
We were enjoying the Ambient Fire DVD today (looks awesome on a huge flat-screen; it looks, in fact, like the entire end of the room is on fire. I finally clicked on the Other Products link and was knocked out by the Ambient Sleep promo, which led me to your site. (Ambient Sleep is in my cart, waiting for me to get enough energy to find my wallet and Visa card.)

If anyone could do a fireworks DVD RIGHT, that would be you guys. Very nice site, and cool cool stuff!
 
 
Viv
 
 
Jamie,

Thank you very much for your speedy response. I will check the Post Office tomorrow. Thanks again.
 
 
F. Bieldfeldt
 
 
Thank you for your quick response. I will continue to buy from you and will also tell my Friends about your site.
 
 
G. Caulberg
 
 
Thanks, Jamie. I do have a spam protector that requires a response. You've been very helpful just knowing there's a real person that I can correspond with. I'm sure my CD will be here soon.
I probably won't talk to you again after my CD arrives, but I will recommend your website! Have a great Christmas, and thank you for answering!
 
 
M. Jones
 
 
I received your thank you notice today......I want to thank you as I'm giving your Ambient Fire as Christmas Gifts to many people on my list......You saved me from many a headache on what to buy! So Thank you!!
 
 
M. Knutsen
 
 
Many thanks for your efficient service. Regards, A. Lumsden
 
 
A. Lumsden
 
 
I think you have a great company with excellent, creative ideas. Keep up the good work.
 
 
J. Juron
 
 
I simply love my Ambient Calm DVD. It is exactly what I have been searching for, since I am a great nature lover.
 
 
B. Richman
 
 
I am a big fan of the dvds... I have them on for all dinner parties and get-togethers... have referred many people to your site. Thank you for this update! I will check out the site again tonight.
 
 
A. Marshall
 
 
I love Ambient Kittens!
 
 
S. Grodsky
 
 
Hello, I love your fireplace scented candles, I was wondering, do they come in a larger version or a larger container, I just love the scent.
 
 
M. Artigas
 
 
hello jamie---got the dvds on friday---you were really great--thank you so much--i checked out the aquarium one and i am blown away by the quality and ease of use---great job---take care
 
 
S. Bashi
 
 
Fish that we don't have to feed & logs that burn forever. GREAT DVD's AAAA+++
 
 
fullhouse-ma
 
 
Excellent quality, arrived within days. Very impressed, will use again. thanks
 
 
squaddie32
 
 
This has been very delighful to watch for me and should be so for any person who is interested in military analysis. This DVD is designed especially for B-2 fans like me. It even contains "How to become a B-2 pilot" guide which although being very interesting is a pain for me cause I'm never gonna be one for about a hundred reasons...
 
 
A. Zharnasek
 
 
Just wanted to let you know that we BOTH have great taste. i came to your delightful website thru the link from COZY KITTENS...as we are in the process of getting ready to bring a beautiful COZY KITTEN into our loving home in the next 3-4months. as we have found - like yourself - that their kittens have to be some of the most beautiful creatures in the world. (smile)...to those of you on your staff who have responded - in kind - like myself - are to be HUGGED today...because, like - some of you, i was 'just a dog person' until i found the cattery with Cozy kittens....i know we will NOT be disappointed as your filming will testify!!!! thanx for the 'heads up' on our new little family member 'to come' in our near future!!!!!
 
 
E. Armstrong
 
 
Dear Jamie, I am enjoying the DVD's that I purchased from you, the fireplace and aquarium are lovely and I gave my cat the "kittens" DVD a few days ago on his 10th birthday and he watched it for quite a long time, moving his head back and forth as if he were watching a Tennis Match. Best wishes to you! - Vicki
 
 
V. Mills
 
 
Jamie. The Ambient Calm DVD is very cool. I have been looking for something like it. Winamp had in one of its older generations a plug-in called “Smoke”. It was a lot like the smoke track on the DVD. Thanks for much for your time, Darren.
 
 
D. Heil
 
 
Wow that was fast service!  Thanks Jamie!  I really enjoy my Ambient DVDs (This order is a gift for my mother, who loves fires, art, flowers and cats.  Not in that order)… I had ordered the (at that time) “Complete Ambient Collection” for myself last November.  My reason for getting them at that time was mainly the fireplace DVD.  You see we used to have a gas fireplace surrounded by stone with a wood mantle and a stone hearth.  We never used the thing because it heated up the room too much.  So I tore the guts out.  And I replaced it with a 34” High-def widescreen Sony XBR TV.  I put all the metal back on the front of the fireplace and with a custom shelf the TV fits exactly into the opening with a ?” to spare around all the sides.  It looks exactly like it used to before I put the TV in.  I have a center channel built in under the TV and 5.1 surround with in-wall and ceiling speakers all around (plus all the equipment is remotely mounting in a slide out equipment rack in the side wall).  I enjoy putting in your “logs and fire only” track and having people over without saying anything to them.  It takes them a while to figure out that it is not real.  I don’t know if you would be interested, but I could e-mail you some pictures.  Regards, Joel
 
 
J. Mullen
 
 
Jamie, I had black bars on the top and bottom of my screen. I have a widescreen Sony 32" FD Trinitron Wega flatscreen TV. It has 16:9 enhancement option. I went to my DVD player and changed the screen setup to 16:9 and Ambient Fire now fills the screen. The information you asked for was enough to give me the clues to fix the problem. In the process I learned something. Thanks so very much. Oh, by the way, I love your DVDs. Now I'm a happy consumer. Have a great day.
 
 
Nola Van Dyke
 
 
Oh, I've looked at previews of all the Ambient DVDs, and am looking forward to ordering Ambient Sleep for myself, as well as ordering more DVDs for Christmas gifts. I don't know anyone who wouldn't go nuts over whichever one they received!
Have a great day and thanks again for your cheerful assistance!
 
 
E. Rapp
 
 
By the way, I like your Ambient Sleep, but I've never seen the end of it yet. I keep falling asleep before I get to the end. :-)
 
 
Frank M.
 
 
My students enjoy technology and my lecture about basic car care can send eyes rolling without a good visual demonstration. Your DVD does the trick. Good work!
 
 
Garry B.
 
 
We really like your web site. got it on Google with a search for fireplace DVD. you answer all the questions right on the site. It is easy to move through. the demos are great. Thanks for being.
 
 
Donald M.
 
 
The Ambient Fire and Water DVDs were most enjoyable for both my wife and me. Vat19s DVDs were used frequently and enjoyed by my wife and me, as well as many of our family and friends - a cute unique source of entertainment.
 
 
Raymond M.
 
 
Let me say how much i enjoy the fireplace and ambient water DVD's I received as a gift!
 
 
Stephanie H.
 
 
super quick delivery from the usa, product better than described, 5 STAR!!!
 
 
Paul B.
 
 
LOVE IT!!! Got it in 4 business days . . . Neat DVD!
 
 
Alex B.
 
 
We gave the Ambient Fire DVD to our daughter and son-in-law who don't have a fireplace and wish they did. They have loved it. Caren
 
 
Caren P.
 
 
My favorites are the Fireplace DVD and the FISH DVD. I show them to friends and they just love it. I may order some for them for Christmas.



Good stuff- 'specially since there is so much CRUD on TV and I no longer want to pay BIG BUCKS for cable junk. You have a GREAT alernative.
 
 
Kevin H.
 
 
Got the CD's. They're great! Thanks for the excellent customer service.
 
 
Robert S.
 
 
I recently purchased the Fire & Ice pack ... and I love it! ... Keep up the good work. Bill from Cincinnati, Ohio
 
 
Bill R.
 
 
Hi Just want to let you know that I received my DVD's today with no problems. Thanks for the great packing and fast shipment! Thanks for a smooth transaction!! Chuck
 
 
Chuck W.
 
 
I just wanted to write to you to say how thrilled I am at receiving my order from you today, only six days after placing it! For a Transatlantic delivery, this has been first class. Thank you so much.
 
 
William J.
 
 
Okay, so my friends and family thought I was nuts when I told them I ordered the Ambient Fire DVD for my neighbors for Christmas. I thought, sheesh, we live in an apartment building. We have no fireplaces. Why not be able to enjoy a nice fire on Christmas day....or everyday???? So, I received the DVDs yesterday(delivery was quick) and I popped one in for myself...just to take a look....It's great. I had a friend over, I flipped it on, he started to laugh and thought it was a terrific gift. Okay...I'm talking abou the DVD at work...my co-workers are now going to make an order!!!
 
 
Lee G.
 
 
Thank you so much! The DVD is the closest thing I can get to a crackling fireplace in Hawaii! I'm using the DVD for my Christmas party.
 
 
Eileen L.
 
 
I loved my videos I ordered. I am very happy with what I got.
 
 
Stacey W.
 
 
Vat19 is so curiously awesome, it is awesome squared!
 
 
C. Simm
 
 
Thank you so much for ur prompt response and help!! We just got the new owl light in the mail. Looking forward to purchasing more products from vat19. Thanks again.
 
 
H. Decker
 
 
Keep up the awesome work! I love the videos, they're what makes your company unique. I will definitely do business with you again!
 
 
C. Slater
 
 
Dear Jamie :) I want to inform you that my order just arrive in very good condition in Bucharest, Romania. And I will cameback with another order, in few days, because all my office colegues are very excited about my new items bring from VAT19! Thank you, one more time :)
 
 
C. Mihaescu
 
 
Thanks Jamie ! Arrived today - we are so pleased with these quality products.
 
 
T. Lee
 
 
my order got here super quick...kept track of it all the way, and what cool stocking stuffers. thanks for helping me get stuff off my list...
 
 
H. Jaillet
 
 
Dear Jamie, That's exactly what I was looking for. My order will be forthcoming. I LOVE these! Thank you.
 
 
J. Hopper
 
 
You get my recommendation for top customer satisfaction....thanks for the savings and keep me on you mailing list.
 
 
J. Marcial
 
 
These will make great gifts at any time, not just Christmas. My wife and I bought the Ambiaent Fire and Ambient Water and we just love them. Thanks, Leo
 
 
L. Stabile
 
 
Thanks for the great service, Jamie. I'll spread the word. And thanks for the great products.
 
 
J. Tippett
 
 
I recently ordered the Ambient Fire and Ambient Water DVD's on-line. The DVD's were a big hit at the Nursing Facility where I work.
 
 
Tricia D.
 
 
Hi, Recieved my DVDs the other day and spent the whole night watching them, they are excellent. It is a great dvd and I love the fish scenes. Keep up the good work. Thankyou for your time. Deano.
 
 
Dean M.
 
 
Thanks for one heck of a quick reply! Nice to know folks care about doing a good job a whatever they undertake these days. The temptation by so many in our country to do less than average is great and also frustrating for those of us who have a good sense of self and consideration for others. Erik
 
 
Erik L.
 
 
Omg, your abient series, especially, art, slep and and water. (excuse my typing i only have the use of one eye from an injury at the moment). I love them , I know it would help me relax so very much. Also, you have some instructional dvds, do you know of anyone who has a baton twirling dvd?
 
 
Beth C.
 
 
I like your stuff. I have a 31" flat screen which sits in a frame in front of my gas fireplace. In the summer, I run your Abient series in lieu of a fire.
 
 
Robert H.
 
 
Indeed, you run a respectable and efficient company. Both the Ambient Fire and the Ambient Water are beyond my expectations, incredibly life-like.

I had bought an additional Ambient Water to be ready to give one to my married daghter, knowing what she would say when she saw it on the TV screen, "I want one".

I believe that they would make good Christmas presents, and you might be hearing from me really soon.
 
 
Jenaro V.
 
 
I HAVE ALL THREE – THEY ARE FABULOUS!
 
 
Ruth D.
 
 
You were awesome! You helped ensure we received this most anticipated gift when the shipper screwed up. Made my son so happy. We will definitely buy from you again. Thanks for saving Christmas!
 
 
N. Letourneau
 
 
Hey there, I just wanted to thank you for the lightning-speed shipping and delivery of my product! I'd ordered a Christmas gift for my husband on Thursday, it shipped that same day, and I received it on Saturday. Incredible!! I didn't even have to pay an arm and a leg for shipping. Seriously, you guys are great and my husband LOVED the gift. What great customer service! Merry Christmas!
 
 
J. Lopez
 
 
I just wanted to say that once again I am 10/10 satisfied by your product and shipping. Thank you!! Awesome job, guys!
 
 
M. Warsinski
 
 
Thank you for responding so quickly and fairly! It is a sign of a well run business! I will definitely be shopping with you again!
 
 
P. Moreland
 
 
You have outdone yourselves. Thanks for the entertainment. That was hilarious. A loyal customer.
 
 
K. Eason
 
 
Thank you so much for how you have handled this request! I appreciate the speed, professionalism and understanding of your responses.

I have gone from disappointed about a defective product to very impressed with your customer service! I also want to note how simple the process was and how much I appreciate your decision to fully refund the money for the product AND the shipping!

I look forward to shopping at Vat19.com again soon and won't hesitate to recommend you to others. Thanks again!
 
 
N. Braun
 
 
I am confirming now, that I have successfully received this replacement order. The initial shipment was obviously lost somewhere. Thank you very much for your high level of customer care.
 
 
M. Vereshchaka
 
 
Thank you. I thoroughly enjoyed my birthday greeting! As a 74-yr. old senior, I can tell you it was the most original, sweet, birthday greeting I've ever received as a customer. Thank you again and God bless you all. :)
 
 
V. Jasinski
 
 
I just want to thank Richard B. and the Vat19 team for helping me with a problem we encountered with a product. It was resolved and a replacement product was shipped out right away. I can't thank you enough for being so understanding and helpful!
 
 
D. Highley
 
 
Thank you very much. I received the notice it has already been shipped. I appreciate your prompt response. Excellent customer service. Thanks so much again.
 
 
L. Walker
 
 
Thank you so much for your promptness in resolving this issue. This is my first time ordering from Vat19 and although there was an issue with the product, it was a great overall experience.
 
 
E. Speziale
 
 
Thank you so much for making this easy and stress free. I just posted something on FB about your company and told people to check out the site - I am THAT appreciative!
 
 
J. Zimmerman
 
 
Wow!! That easy! Awesome! My son really likes your site and will shop for something different with the refund. Great customer service!!
 
 
A. Hasty
 
 
hey guys just wanted to say thanks for the b'day wishes!!
your a very nice company with very cool stuff, i wish you all the best in your future business endeavors and keep up the good marketing! :D
 
 
A. Hill
 
 
Thank you for your help! I love what you do and your curiously awesome products!
 
 
E. Feng
 
 
Thank you for creating such a wonderful website that all of my family enjoys. at first i was wathching the videos on youtube but on the first video i decieded to go on the website.IT WS HEAVEN
 
 
H. Bowman
 
 
I bought the super illusion putty and it does exactly what I hoped it would. Keep up the good work and I hope you make more products in the future! Thank you!
 
 
M. Hough
 
 
Hi again! I did contact them and I received my package today. All the stuff was in place and I am very pleased with it! Thank you for working with me, and keep up the good work! Just to let you know, you guys have the coolest website ever! Ill certainly be back for more stuff.
 
 
G. Tsekhmistrenko
 
 
Hi there from France. I just got my cup in the mail so far so good the packaging was great......Thank you for the fast shipping Take care
 
 
A. Lajugie
 
 
I just wanted to thank you for your prompt attention to this matter and crediting my account. It’s so nice to have a company take care of any problems as expeditiously and painlessly at you did. We will be sure to visit your website for the upcoming holidays for some unique presents! Thanks again ( and yes my son had a great
13 th birthday).
 
 
L. Kurtz
 
 
I would first like to say thank you so much for the quick reply. I was really impressed by the fantastic service I have received from your company. It was not an inconvenience at all.

I appreciate the quick reply and fantastic service I haven't been able to stop telling everyone :)
 
 
T. Nowicki
 
 
Hi vat19 staff! My family and I are obsessed with vat19 and we hope you will make more products! I loved the mini shopping cart! Thank you!
 
 
A. Rab
 
 
I ordered spitballs and magnetic thinking putty. I LOVED both products! The shipping was fast to my home in north-eastern AR and the products were wonderful and fun. I adore all of your products and I will be making another purchase soon, if I can decide between all these curiously awesome products!
 
 
C. Whited
 
 
Jamie, thanks for the information about the new crew profiles. Yeah, I read 'em all! Wow, y'all sound like a company *I'd* like to work for... and now I finally know the identity of Hans Gretel, too :)
Thanks for being a Curiously Awesome group! And company!
 
 
J. Miller
 
 
Hey, just wanted to say that I'm fairly surprized over how rapidly my packages has arrived, and they all work awesomely! But I saw that this goes directly to you, Jamie, and so I was like "Hey, send him a mail" so yeah.... Thanks for being awesome :D
 
 
E. Rore
 
 
Hi, I am so impressed by your customer service I put your website on my favorites bar and will tell my friends to visit your site. Other companies could learn from your business model. Have a great weekend.
 
 
J. Margiotta
 
 
My niece just love her 5 pound gummy bear. I will be getting more in the future. I have friends who will be ordering too. Thank you for such great service.
 
 
T. Brunner
 
 
Thanks again for your help with my order. Someone here returned it in error... as advertised, when I called for help a real person answered. This really helpful person went to talk to shipping and re-sent my order out that same day. All of the items were great (curiously awesome!) and we're still playing with the "Thinking Putty." (a hit! but the adults won't let the kids have a turn...) I really do appreciate the great customer service and love all the great "stuff!" Thanks!
 
 
D. Zawodny
 
 
Thank you so much for your prompt and considerate response.
 
 
J. Davenport
 
 
Oh, man, I wasn't expecting this at all. I can't express my gratitude enough. You guys are truly amazing!
 
 
D. White
 
 
Just wanted to thank you for the fast delivery on the item I purchased. Your service was great.
 
 
T. Weimer
 
 
The Red Khet Laser piece has arrived in the mail today and it works
perfectly. Thank you so much for your support. I am very impressed with Vat19's Customer Service
 
 
B. Neville
 
 
Dear Sirs: Your videos are great! I love the humor you guys inject in your videos. They're a hoot. Always enjoy watchng any of your videos. Your video actors and team are awesome.
 
 
D. Meyers
 
 
Vat19 is a great place to find unique and useful gifts for everyone and anyone. The prices are affordable and the shipping is quick. Thank you so much for being so awesome.
 
 
A. Shalamoff
 
 
I just wanted to thank you for the amazing service. I ordered some converse socks for my friend, and they arrived sooner than I had expected. Not only that, but you answer any questions I have within 1 business day of me asking! I will definitely shop here whenever I want a curiously awesome product. Already made another order!
 
 
J. Haupt
 
 
We received our gummy worm and we LOVE it! Great job on the fast delivery!
 
 
E. Power
 
 
Dear vat19, Thanks you so much for your funny videos! I'm so glad that even if I can't buy any of your stuff, I can still enjoy them through your curiously funny videos! Keep up the great work!
 
 
M. Thomas
 
 
You're awesome. Thanks so much. I will definitely recommend your website.
 
 
L. Granato
 
 
Thank you for your curiously awesome product and your dependable shipping. Look forward to more awesome products!
 
 
M. Colleran
 
 
I freaking adore you guys. You're the best. <3 Thank you so much, and have a wonderful day!
 
 
Sultana A.
 
 
I want to thank you for your reasonable price for the scrubs. I researched 5 different companies for this product and yours was the best price, both for the price of the product and for the shipping. I thank you very much for that as these days everything is so expensive - one has to comparison shop. I look forward to doing business with you in the future. Thank you again for your kind service. Can't wait for my scrubs to arrive.
 
 
P. Hicks
 
 
Just wanted to say thanks for my latest order. I was watching some random youtube videos the other day and stumbled upon the gigantic gummy worm video, which ended up leading me to your site. I bought several neat little things that I found and got them very quickly. All of the items are just as good as I would have expected (quality wise). I have shared the things I purchased with several friends at work who have been looking through your site and are planning on making several purchases as well.

Thanks again!
 
 
N. Thomas
 
 
Thank you for your quick response I will recommend your site to all my friends and I will be back for more purchases in the future. I am a business women also and I appreciate your amazing service! Thank you again.
 
 
N. Lenoue
 
 
I got the best customer service this week. My Daughter ordered a large Gummy Bear for a present and it melted even though we had it shipped to my work. Vat19 answered my email right away about the situation and gave me a full refund even though it was no fault of theirs. Thank you so much for your customer service.
 
 
P. Nesselrodt
 
 
Thank you so much for my giant gummy bear! When the first one arrived it was melted, but i was so surprised that you just sent a new one right out. I received it today and it was in its full gummaliciousness! Thank you so much again, and your service is great!
 
 
K. Baker
 
 
Thanks! I love your finger drums! They got here quick! This is my 2nd thing I bought from you and it will not be my last!
 
 
C. Baynori
 
 
Oh My God! I didn't expect that at all! You guys are freaking awesome!! Thank you so much. I've had a horrible week and this just made it all okay. There are decent human beings in this world. Thank you for the amazing and astonishing customer service you have shown me. I'll tell my friends about you guys. Thank you.
 
 
A. Abbas
 
 
I love you guys! Thanks for brightening my afternoon... again.
 
 
L. Day
 
 
I placed an order last week for a vinyl record frame. I received an email about an hour later that order was shipped. I received order today. I just wanted you to know how impressed I am. I can't beleive what quick service and great products you have. Customer service is lacking in 2011 but not at VAT19. Thanks
 
 
D. Depalma
 
 
Your videos are terrific! Better than YouTube or going to the movies. I've told many people about your website. It's the best thing on the Internet!
 
 
D. Rietzel
 
 
Just wanted to let you know that my replacement popcorn popper arrived in short order and intact. I thank you for your swift action and great customer service!

I personally have spent 15 years in the retail sector working, writing and teaching customer service training programs and applaud you for your efforts. I wish you much success with Vat19 and will definitely look to your website for more products in the future.
 
 
S. Haas
 
 
OK - I'm more than suitably impressed!

I'm always a little weary of ordering merchandise from the US, and more so when it's from a company I've never heard of! When I did learn of your company and looked at your website I was impressed enough to give it a chance.

Wow - talk about great service... it seemed that my order was placed, processed and shipped in the blink of an eye and I already have my adorable Hug salt and pepper shakers sitting in my kitchen (with 3 more sets tucked aside for gifts). You guys made the whole cross boarder shopping experience a breeze.

Thanks so much!
 
 
P. McDonald
 
 
i purchased a water powered clock for my husband as one of his christmas presents; which he loved! but here's the awesome part; the directions and the video stated that the water power would last about 2 weeks before you needed to change it; it's now may 8th, and we still haven't changed or added new water. it's amazing!!! is this normal or do you think that we have some kind of mutant water?
 
 
M. Orr
 
 
I'd like to thank Vat19.com for everything they offer, I've never seen a website so dedicated to customer service. I feel like I know the guys who do the videos because they are funny and friendly. I'd rather watch your videos than some stupid viral video because no matter what you always have some sort of skit that makes me laugh. Keep up the great work and never lose sight of your mission statement.
 
 
K. Meads
 
 
I received my order yesterday at my work address. That worked out well, thank you. I gave my gifts (the huge gummies) to my kids and they LOVE them!!! I'll be ordering more shortly! I just wanted to thank you again for your help and assistance in getting my order shipped. I'd definitely recommend your company to my friends and family!
 
 
T. Campbell
 
 
Dear Jamie, Thanks for the clear and helpul information. You obviously know what you're talking about! Seems such a rare thing these days.
 
 
J. Voss
 
 
I just want to tell you guys that you are awesome and have some pretty amazing products. I was quite surprised to find out that you are right in my backyard in St.Louis and that it only took 1 day to receive my order. Thanks again.
 
 
S. Batey
 
 
I have bought several products from your site over the years and I could not be any happier with my purchases. Not only are your products fantastic; your customer service is unbelievable and your humor in videos and descriptions always keeps me coming back for more. Keep up the innovative work!
 
 
S. Meine
 
 
I received the replacement clock and I want to thank you for the excellent customer service. I have let family and friends know about the product and the excellent manner in which the issue was addressed. I haven't been this impressed by an organization in a long time.
 
 
L. Servais
 
 
Thank you so much Vat19 you made my my christmas awesome! My brothers and I got slush mugs ansd I also got strawz and jishaku and they are great! My aunt ordered them and she commented on how great the customer service was and how fast it arrived! Thanks again and this won't be the last time I am asking for things from Vat19!
 
 
M. Hauntl
 
 
Just wanted to let you know I got the parcel on the 23rd, just in time for Christmas! I couldn't wait so I gave my family their presents right away. They love them, I love them. Thank you very much! Happy Holidays!
 
 
M. Kwan
 
 
Received the snail dispenser yesterday.....just in time for Christmas! Thank you so much for your wonderful customer service.
 
 
M. Lutz
 
 
Thanks for your help, you guys! I got a lovely postcard after the new package - very carefully wrapped. Will shop your site again for any other occasions. Thanks!
 
 
J. Tran
 
 
Hi, I want to tell you how much I loved the birthday video. I have never had a Company do this for me before and it is so appreciated. I have sent it on to people on my email list to let them know what a great Company you are and to show them the wonderful and different items you sell. I pray that the New Year ahead will be the best ever for you guys.
 
 
E. Salley
 
 
Defenitely the best overall website experience I've well, experience. Besides Youtube, the funnitest site, No.1 on my list as online shopping website, best creative website, and anything else on the internet that you can think of isn't as good. There's only one improvement possibly for your business. That is...well...making a store. Think about it. (This is suppossed to be a compliment letter).
 
 
K. Manley
 
 
Wow I didn't know vat19 existed until 20 minutes ago, and now I'm a super fan. Great products and great videos! If I didn't have a job I would watch all of them!
 
 
R. Medellin
 
 
Hey there (from the great white north - eh).

My order arrived yesterday, safe and sound, and (with it being into the Christmas season and USPS & Canada Post being super busy by now) made it here fairly speedy too.

I just wanted to drop a line to let you guys (gals too) know that the whole transaction, shipping, and the products, were perfect.

I do quite a lot of shopping and deals online, and the majority is from the USA - you guys are right up there in the top 5 to order from, and as for the products you carry, well you are second to none! LMAO

I will definitely be ordering again, real soon!

Thanks for a great experience and I look forward to my next order.

and btw, the inkless pen, although it truly is almost identical to using a pencil, and you have to use decent quality paper or it will just tear through it, is the most geeky, cool toy that I have in my arsenal of geeky, semi-useless, conversation piece, types of toys. I love it!! It even writes, and very well and very clearly, on my number one brand of blank DVD's that I use.

Thanks for an easy and speedy transaction and for quality stuff!
 
 
D. Sittler
 
 
I just wanted to let you know I received my replacement and it is perfect. Thank you so much for your prompt attention to this matter. I really appreciate it!
 
 
I. Hall
 
 
THANK YOU!!! Now I relax and order my gummies! And that is the single quickest response I have ever gotten from a company...let alone the owner!
 
 
K. Edwards
 
 
You guys are awesome it took no time at all to get here I'm sure my girlfriend will like it, thank you.
 
 
T. Weatherman
 
 
Ran across your website on Readers' Digest Christmas item list (the big wine glasses). Before ordering, I read your return/s&h policies. How refreshing how you explained your policies! Not complicated -- in layman's terms. More companies should follow your example. I plan to order
 
 
A. Trombley
 
 
I recently ordered 5 glasses from your company. I wanted to thank you for the excellent job your company did in packaging the breakables. I was a little concerned about having the bottle of wine glasses and the margarita glass shipped but everything arrived in perfect condition. I love your site and will definitely be ordering from you in the future.
 
 
M. Smith
 
 
Thank you so much for your quick service and awesome products! It was my birthday yesterday and those were the BEST presents everI hope to get more things from Vat19 in the future!
 
 
Cam R.
 
 
I received my order today - very impressed with the quality of your products. The items I ordered were as great as what's described on your website (the videos definitely helped too). This was the first time I shopped at your website and I was glad I did. Will definitely come back. You guys are awesome!
 
 
D. Kan
 
 
Thank you so much for getting back to me so quickly about this, though and your assistance. I do appreciate and will surely be doing business with you again.
 
 
V. Phoenix
 
 
Thanks so much for handling this. I'm looking forward to doing business with you in the future.
 
 
A. Kereky
 
 
Just got the garage parking aid last week. How awesome to receive a product that is exactly as advertised, easy to assemble (less than one minute) and works perfectly immediately. I love this product. I feel so much more comfortable parking in the garage now. THANK YOU!
 
 
A. Kovach
 
 
My goodness, you all are really sharp. I've never done business with you before, but this has been a delightful surprise. Minimum info required on my part and you email me a few hours later that my order has been shipped! Can't beat that.
Compliments to you!
 
 
J. Randall
 
 
I just wanted to say thank you to whomever is responsible: The product mentioned (Jumbo Universal Remote) lists as no longer available, however you were thoughtful enough to leave the page up and include a link to a full manual in PDF format. That's REALLY nice of you folks, and I appreciate it.
 
 
D. Deville
 
 
Thanks a lot. You guys are awesome. Never been disappointed.
 
 
N. Williams
 
 
Thank you for your prompt customer service. I appreciate it!
 
 
B. Ernst
 
 
not only did i get my products in a speedy manor, but the gummy bears on a stick i got were extremely fresh and wonderful tasting. also, i really enjoyed the hand written post card that i got a few weeks after. it made me feel more comfortable with ordering again in the near future and made me happy to know that companies still care about their patrons. that to me is great customer service. i tell EVERYONE that i know how wonderful of an experience i had.
 
 
A. Penwell
 
 
Appreciate your kind consideration! The fact is that I like the excellent customer service your company provides! I will spread good word of vat19 to friends. Thank you and have one fine day!
 
 
S. Yap
 
 
I am writing to infrom you that my order has arrived today in perfect condition. I am extremely happy with the items and the fast delivery. Thank you.
 
 
A. Hann
 
 
Hello Jamie, Thank you very much for the quick fix! I'm really satisfied with the service from vat19!!
 
 
A. Hoover
 
 
Thank you so much for the quick response and fix. :) I will definitely be using you in the future.
 
 
A. Herron
 
 
Dear Jamie, Thank you so much both for your quick reply and your willingness to replace my tape dispenser with so little inconvenience to me. Your company deserves to do well. Good karma collecting, Vat19! :-)
 
 
A. Isenberg
 
 
Thank you so much for doing this for me. I sincerely appreciate your taking time out of your schedule. This is wonderful customer service!
 
 
D. Kateman
 
 
The gummy shot video is the funniest thing i have ever seen! the song is awesome and the video is hilarious!!! great job!
 
 
Kristen Madee
 
 
Wow, thank you. I didn't expect that. I will definitely recommend your site to friends in the future. Thanks again for your excellent customer service. It shows you really care about your business and your customers.
 
 
S. Lively
 
 
I hate to waste your precious time, but I would just like to say that you are all awesome. That is all.
 
 
S. Sultana
 
 
Thank you very much, Jamie! I appreciate your prompt response!
 
 
Q. Xiaoliang
 
 
OMG! That was so funny! Seriously.. I've watched some of ya'lls other videos (I really liked the "fake gift box" one) but this is AWESOME... the song is seriously cool.. because it does have decent singing but hilarious lyrics! kudos guys...
 
 
D. McLeod
 
 
Thank you very much for your thoughtfulness & speed! Your kindness is greatly appreciated.
 
 
L. Bitner
 
 
I love the high converse socks you make.
There the only brand I wear for socks. I have many colors. I’m having a party with 100 people!!!!!!! You’re the only brand of socks I will get for my party (Adult size). Thank you sooooooooooooo much for making the best socks in the world.
 
 
J. Klemp
 
 
You are the best! Thank you. This is a hysterical product. I love it!
 
 
K. Van Saunt
 
 
I am very appreciative of the very quick delivery.
The products are awesome. I will recommend this web sites to all my friends. Thanks.
 
 
T. Sripongtanakul
 
 
Jamie, thank you so much. I appreciate the great service and will be sure to visit your website again.
 
 
H. Lemansky
 
 
My order was received today in perfect condition.
 
 
L. Ford-Harris
 
 
Thank you for your quick response! I will definitely shop with your company again.
 
 
T. Schaefer
 
 
Just read your mail. Thanks for your prompt reply and action! I really appreciate your fast reaction & service! Best Regards.
 
 
H. Lee
 
 
Thank you sooooo much. Your customer service is great! My teacher got the new one and it works perfectly! Your guys are awesome. Thanks again.
 
 
C. Birkholz
 
 
Thank you for the aguarium DVD. It's fantastic!
 
 
K. Rink
 
 
Since most people today only like to complain, I just wanted to write to say that I love your website! It is refreshing to see a company with a great sense of humor, as opposed to being overly PC! Keep up the good work... I'm moving your site to my Favorites list!
 
 
J. Cekat
 
 
I just wanted to let you know that I received the replacement. Thank you very much for your help and swift reply.
 
 
P. Coppolecchia
 
 
Thank you so much, Jamie! I really appreciate that. I tend to buy gifts well ahead of time when I can, and since the kids' birthdays are just a couple weeks before Christmas, it helps to have that shopping done early. I'm glad I sent you that note. I don't anticipate any problems, but you never know about little "glitches."

Again, thanks for your consideration, time and attention. The banks are adorable! I'm sure the kids will be very happy with them.
 
 
S. Griffiths
 
 
THANKS! I truly appreciate the prompt response-unheard of in this day and age.
 
 
D. Steinberg
 
 
Thank you, your response has given me new belief in customer support. I finally figured it out, but it took me forever. I like your website, you got some cool stuff. Good luck and thanks for fixing the problem and the quick response.
 
 
J. McDowell
 
 
I just wanted to let you know how very happy I am with the extremely prompt service I received from you. I ordered a frog tape dispenser on August 31 & received it 2 days later on September 2nd. That's incredible!! Thank you so much!! I have bookmarked your web site and hope to use you again soon, especially with Christmas coming up!!! Thank you Thank you!!!
 
 
A. McLaughlin
 
 
Thanks, Jamie. With customer service like that, the next time I need to purchase I'll go out of my way to find it at vat19.
 
 
K. Wright
 
 
Johnny ripped open the package from your company today and was so thrilled to receive something from Ms. Lynn. I just want to thank you for your kindness in sending this gift. You made his day.
 
 
P. Raymond
 
 
Thank you so much for responding so quickly. I appreciate you doing this for me, most places would not do so. Thanks again.
 
 
B. Atterberry
 
 
My brother received the order and loves the tripod! Thanks!
 
 
M. Taylor
 
 
Thank you so much for your prompt response and your generous resolution for our dvd problem. We have and will continue to recommend your products!
 
 
J. Doke
 
 
I love the pricing, videos & availability of all your curiously awesome products.
 
 
D. Pengelly
 
 
Dear VAT19 staff, first of all you guys ROCK! I must say that your items are just incredibly cool.
 
 
C. Nacouzi
 
 
Thank you so much for the neat speaker for my ipod. I have already spread the word about your company. Have a great day.
 
 
CC.P. Hathaway III
 
 
I received the lighters today. Thank you Thank you Thank you.

Take care and hope we will talk in the future. Let me know if Vat19.com gets anymore of these lighters in. I am also keeping an eye on the vat19.com website for some more cool stuff.

Very appreciative and again thanks for the great service!!!!!!!!!!!!
 
 
C. Thom
 
 
Thanks, My son loved it! I sounds good and is easy to carry.
 
 
R. Wing
 
 
Got the ddvd in 6 days. Great delivery
 
 
D. Stewart
 
 
Jim, thanks! I really enjoy your DVD's and we love entertaining with them!! Ambient Party was my original one and still, my favorite for entertaining!!
 
 
D. Decker
 
 
I just wanted to let you know that I love the Fireplace DVD. I do a lot of camping and of course the campfire is by far my favorite. However, I've
never heard crows at night. You might want to consider taking them out of that sound track and maybe replace them with a wolf or coyote or if you
want to keep a bird in there try using a wipper will. Nonetheless, I still love it.
 
 
gaylordguy (eBay user)
 
 
I just want to say that the magnetic signs for student drivers are a wonderful idea. I wish I had them when my kids were learning to drive! I had a sign I made myself and taped to the back window of our car when I was teaching my kids to drive. It alerted other drivers that the driver of the our car was a student driver and I found that other motorist were much more courteous and tolerant of mistakes and slow driving when they knew the reason. Having other drivers being courteous, helped to relieve the nervousness of my son and daughter, and helped them build confidence. I hope you sell millions of your signs!
 
 
J. Carver
 
 
I absolutely adore the Kapoosh. And thanks for the $5-off coupon.
 
 
N. Friedman
 
 
Thank you very much Jamie for your quick reply.
Very professional. I´m impressed. Yours, N. Corral
 
 
N. Corral
 
 
Hi - I've bought 3 of your ambient DVDs and love them!
 
 
A. Thompson
 
 
Thanks, we liked it so much, that my husband bought the Aquarium and the nature with sunsets too. I also looked over your others as well. If you have any new ones that come out that are interactive as well as educational and fun for adults please contact me again. We loved your product.

Bye for now.
 
 
D. & S. Leyland
 
 
[My order] arrived today. Talk about efficiency. You guys get a gold metal for quality and service.
Thank you.
 
 
N. Campion
 
 
Thanks, they should make great gifts for some of my friends.
 
 
V. Curtis
 
 
Hi there! Received DVD,s, they are great. Many thanks, Jacqui.
 
 
J. Fokkens
 
 
I GOT THIS ORDER [Ambient Fire and Ambient Water] AND THEY ARE GREAT.
 
 
J. Horton
 
 
The signs worked out great.
 
 
J. Giovenco
 
 
Thank you very much for your rapid and attentive service.
 
 
Ed M.
 
 
Thank you kindly for your assistance (and patience). It is much appreciated.
 
 
A. Fort
 
 
THANKS GUYS, I APPRECIATE MY ORDER BEING HANDLED IN A VERY TIMELY FASHION.
 
 
L. Rodgers
 
 
I got [my DVDs] today. Thank you for your prompt response. It's nice to have a company that goes the extra mile to help!
 
 
J. Brown
 
 
Hi Jamie, DVD'S arrived today. My wife is well pleased. Thank you for a smooth professional transaction. Cheers, Gibby.
 
 
G. Wilson
 
 
The [Ambient Water] DVD arrived, thank you very much, it is really good.
 
 
Viv and Rob, England
 
 
What a product! If you ever get more in the Art category please notify me if you think of it. Thanks
 
 
B. Daniels
 
 
HI Jamie, I received my [Ambient] Flowers and put it on and it works great. I have been playing this one all day. I love It! Thanks
 
 
J. Soukup
 
 
I ordered the DVD for the residents in our memory
unit. It is great!
 
 
J. McKee
 
 
Thanks, I found the output control and it worked. You the best.
 
 
D. Case
 
 
My 2 adult students (who need driver's licenses) LOVE the DVD --it's hard now to get them to do their other work!!
 
 
Mary K.
 
 
Many thanks - received in good time and was pleasantly surprised to see that the format on dvd was compatible with UK Region 2 coding. Many thanks.
 
 
S. Mack
 
 
Again, a great product and a lot easier than maintaining a fish tank or fireplace. I plan to purchase a couple of more shortly. -Jim
 
 
lolly267 (ebay user)
 
 
Great item, fast shipping, very happy with purchase!
 
 
bikerdave48
 
 
Great DVD, Thanks HD RULES!!!!!!!!!
 
 
auburn85store
 
 
Wow, what a great DVD! Looks fantastic on my plasma display. Thx so much!
 
 
M. Cervantes
 
 
GREAT DVD!!!!!!!!!!!! -B. Leland, Tucson, AZ
 
 
B. Leland
 
 
Cosmic is pretty good, I have it!
 
 
KingD
 
 
OK so I had been looking forward to this DVD for quite a
while, it's been ages since a new instructional video/dvd
had come out and this seemed like it had a lot to offer -
and it does! :-D

There are (as advertised) 150 tricks on the DVD - these are
organised into various sections including skill level,
name, style, etc.

The tricks demonstrated start off with the basics, and work
their way up to tricks such as black hops, laceraction,
double whip and so on. There are 2 different angles to
choose from and there's the slow-mo and loop option as well
which is perfect - especially if your DVD player (like
mine) doesn't have the option to do that normally.

This dvd is also great for the beginner giving detailed
maintenance instructions and even beginner off string.
Although I would have like to have seen a section with Pat
talking about how to do his raider mod - the AA section
gets quite detailed and so i think that would have been an
added bonus!

The best bit about this DVD has to be the AA section - it's
unbelievable i was so impressed with it. Pats advice and
descriptions that he gives are spot on, he shows how to do
advanced cow wraps extremely well - it took me ages to
figure out myself and if i'd had that DVD at the time i
would have learnt it wayyyyy easier. He also gives
excellent hints and tips on various tricks like angles of
the yoyo even to tucking your shirt in when doing behind
the back cattle crossing - it's just wow a must have for
anyone wanting to learn AA, this will make it a bit easier
for you.

The DVD also has a beginner offstring section to get you
started on that style of play.

The DVD also has some funny moments, for example Rob
describing how to do one-hand eiffel tower and says
something along the lines of "after going round the ring
finger and index figner - you then insert your thumb
finger" which brett follows up with saying "hey how about
that thumb finger" - ok so you gotta watch it to find it
funny ;-) The bloopers section is also great - who would
have thought Pat would have trouble doing around the corner
;)

There is one slight downside - although is excusable - in
some of the more advanced single A tricks, I think the
decsriptions were a bit ad-lib or 'done on the spot' as you
see either brett or rob trying to describe what each other
is doing, but understandably with some tricks like white
buddha - its kinda hard! So a couple of the vocal
descriptions are a bit iffy here and there - but that's
made up with by having the excellent features of the camera
angles slowmo options :-D

....And i'm still trying to learn that damn 1 hand bucket!!
LOL

Now I can't compare this to say the cosmic yoyd dvd - as I
don't have it, but it's definately the best instructional
DVD/video I have ever seen - I urge you to get it if you
wanna learn some more stuff or just polish up on what you
know!

A DEFINATE must have for AA players

Luke
 
 
Luke
 
 
I have been using your product in my dental office. We have monitors in each treatment room above the patient's head. We leave your relxation DVDS on all day and our patients enjoy them.
 
 
D. Songer
 
 
...softly sensual images that inspire all sorts of creative indulging!
 
 
Patty Carroll, Royal College of Art, London
 
 
The sensation of InterCourses is remembered long after the meal is gone.
 
 
Jose Gutierrez, Master Chef, The Peabody Hotel
 
 
Hi--i have your dvd`s of fish also fireplace. thanks for making the others you`ve made =i really like them so much-Ann
 
 
Ann (eBay user)
 
 
Several years ago I was in a bad accident. I was driving in the rain and as I went to turn my car skidded off the road and rolled into a rushing creek. I was trapped upside down and water began to lap at my feet. Luckily, a passerby came to my rescue and I escaped unscathed, but shaken. The tips in your program on skidding could have prevented this terrifying experience.
 
 
A. Sexton
 
 
The information is first rate. The quality and depth of information on each case is excellent and the production includes enough background detail on each case to help students develop a feel for the circumstances of the case.

The abiility to use the various parts of the presentation is very helpful. It provides a flexibility both in terms of time and information that helps students review the information they need to review without getting stuck in a section that is not as helpful.
 
 
D. Sonius, AP US Government/Politics, Ladue HS
 
 
Happy Holiday and thank you for your concern. I received the cd yesterday and I am very happy with it. Look forward to buying more soon. Andrea
 
 
Andrea
 
 
I've been playing around with the remote control and thanks to your help, have things operating. I'm really enjoying the options. Perhaps one of these days I'll have to try your beautiful garden or water DVD. Thanks again. And Merry Christmas!
 
 
J. McCormick
 
 
Hi,
I got the package today and just wanted to say thank you for your prompt service. The dvds are a gift for my son in law and I know he'll love them. Thanx again
Wendy Falco
 
 
W. Falco
 
 
The finished product [Ambient Kittens] is absolutely wonderful and so very sweet :)
 
 
K. Heienman-Mattox
 
 
We love Ambient Water and play it all spring and summer on a flat screen which sits in a false fireplace mantle right in front of our gas fireplace. I will order the new Ambient Water today.
 
 
R. Harrigan
 
 
I love all your DVD's and want to stay informed of up coming DVD's and am still hoping you will make a great snow DVD as I love the calm I get watching snow fall and you can through in a little glitter and it don't get much better than that.
 
 
M. Jackson
 
 
Yesterday I receveid your dvd! Very fast!!! very good!!!

Thank you very much.

F. Vella (Torino, Italy)
 
 
F. Vella
 
 
Thanks so much for the great communication and quick service.
 
 
Mark S.
 
 
Thanks, am enjoying reviewing the information included. Would buy again.
 
 
Bob T.
 
 
pleased with these real to life screens...great mood setter
 
 
Marty W.
 
 
Top notch product! Easy to learn tricks from. Great self learning guide!
 
 
Chitownjedi
 
 
Great Item! ZZZZZzzzz I feel sleepy already!!
 
 
Melodie G.
 
 
The Ambient Fire DVD was a big hit at my Christmas party this year. Had it playing on the plasma for hours.
 
 
John L.
 
 
This is all interesting, I am very impressed with your product. congrats on it.
 
 
Chad H.
 
 
I already have your fishes dvd and ambient fireplace. Would you also create a dvd featuring birds, especially yellow finches, hummingbirds, tropical parrots, etc., etc.



I enjoy my two dvd's and hope you will consider one of birds. Thank you.
 
 
Jeanne C.
 
 
Hi - your dvd's look great!
 
 
Mark M.
 
 
Hi there :)

I love your products! A few suggestions....snow and fall leaves....I would love to have continual snow falling and leaves falling via wind.
 
 
Shannen S.
 
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