I just wanted to write to thank you for your prompt and excellent customer service. Our replacement gummi bear lamp was received yesterday, and I was impressed to see a note on the packing slip asking the manufacturer to do a QC check on the battery compartment and USB cord prior to shipping it to me. Vat19 has impressed me with its friendly and efficient handling of this problem. You made it easy for me, and I will now be a repeat customer.
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