Holiday
Shipping
Deadlines

Contact us, please!

Note: We are experiencing heavy call volume

Our two highly-skilled customer service reps, Rick and Donna, are doing their best to keep up with the high number of phone calls.

For quickest service, please use our email contact form.

Method #1: Check out our FAQ

Our series of Frequently Asked Questions may help you solve most issues right away.

Method #2: Chat with us

We are currently closed and our chat feature is offline. Please use our email contact form instead.

Method #3: Email Rick or Donna

Use our email contact form to send our customer service team an email. A response will never take longer than one business day.

Donna Rick

If you have a question about a particular product, check out the Burning Questions section at the bottom of the product page.

Who are Rick and Donna?

Method #4: Leave a voicemail for Rick or Donna

We are currently experiencing heavy call volume. For quickest service, please use our email contact form.
Phone # Status Hours
800-476-1991

We're currently closed, but you can call and leave a message for Rick or Donna!

If leaving a message regarding an order, please include your Order ID.

8:30am-5:30pm CT (M-F)
Who are Rick and Donna?

Mail

Want to send us a present? Awesome! Here's the address:

Vat19.com
11783 Borman Drive
St. Louis, MO 63146 USA

Track your Order

Check your order status and track your package.

Bulk Purchasing

If you're interested in volume orders, click here.

Press Requests

Need high-res images or info about our products for your publication? Click here for more info.