Contact us, please!
Note: We are experiencing heavy call volume
Our two highly-skilled customer service reps, Rick and Donna, are doing their best to keep up with the high number of phone calls.
For quickest service, please use our email contact form.
Method #1: Check out our FAQ
Our series of Frequently Asked Questions may help you solve most issues right away.
Method #2: Chat with usWhen chat is available, you can click the orange "Chat With Vat19" button at the bottom left of this page to initiate a chat session.
Method #3: Email Rick or Donna
Use our email contact form to send our customer service team an email. A response will never take longer than one business day.
If you have a question about a particular product, check out the Burning Questions section at the bottom of the product page.Who are Rick and Donna?
Method #4: Call Rick or Donna
Rick and Donna are awaiting your phone call!
If leaving a message regarding an order, please include your Order ID.
|8:30am-5:30pm CT (M-F)|
Please note: If you are unable to reach Rick or Donna on the phone, please know that they are helping other customers. The quickest way to resolve your issue in that situation is to use our email contact form.Who are Rick and Donna?
Want to send us a present? Awesome! Here's the address:
11783 Borman Drive
St. Louis, MO 63146 USA
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