Yes, we are open! But order processing may be delayed.
June 21, 2020
Due to changes in workplace conditions and overall high volume in global shipping networks, the delivery of your order could be delayed by factors outside our control.
While Vat19 and our shipping partners are doing our best to get your order to you quickly and safely, we appreciate your understanding if we experience any delivery delays. We also appreciate your understanding if it takes a few extra days to process returns.
Please remember that we are a small company and that we are doing our best.
Thank you for your continued support—stay safe and be well.
March 23, 2020
Dear Vat19 fans and customers,
Jamie here. Things have gotten a little wacky around the office—and that's saying a lot for the Vat19 crew. Due to the Coronavirus, our area has been placed on a mandatory lockdown.
Because of the Stay at Home order in our area, our entire warehouse team is now just one person: Me. I will be doing my best to ship your order as quickly as possible, between mouthfuls of Jolt Energy Gum and sips of Bob Ross Energy Drinks. Because of this, shipping may take a bit longer than usual. Not to worry, your order is on the way.
If you're concerned and are thinking about canceling your order, please don't. Each one of your orders will keep our small team up and running during this ordeal.
If you're in a rush to receive one of Vat19's curiously awesome products, choose expedited delivery at checkout, and our "warehouse team" (me, again) will prioritize it for you. We're fortunate that all shipping carriers are still operating normally, so there should be no delays once your package has shipped.
We know things are uncertain these days, so we hope that Vat19 can share fun and joy with you and your family. Please stay safe and keep your spirits up. We'll get through this together.
Finally, I thank you from the bottom of my heart for your business. You guys keep us going, both with your orders and letting us know there's fun being had out there. Stay awesome.
Jamie Salvatori, Owner