Q: Will this stay cool/warm enough to safely keep seafood or meats at a safe temperature?
A: That's largely dependent on the environment, the amount of time you're talking about, and how you place the tray. If you cover it completely with hot appetizers and place it on a thick table, it's definitely going to retain heat for longer than if you placed just a few warm pieces on it and places it on a serving cart or something that would allow greater airflow around the tray. Until you get a good feel for the amount of time you can expect for a given situation, we recommend that you check in on your food periodically to ensure that it's still at a good temperature. If you need it to stay warm or cool for a longer period of time, just stick it back in the oven or freezer for a bit, or have a second tray ready in the wings for a quick transfer when the time comes.
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Q: If one wants to dress up the tray a bit by putting a paper doily on the surface prior to placing the food on it, will it appreciatively affect the function of the tray? Add or detract? thanks.
A: The manufacturer says that it is better not to put anything between the tray and the food, as it would detract from both the warming and cooling functions.
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Q: Could it do Hot AND Cold at the same time?
A: No, the Thermal Hot/Cold Tray is made to only perform one of those functions at a time. It can either be hot or it can be cold, but not both at once.
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Q: How long does the cold tray keep cold.
A: This depends a lot on the circumstances, such as the temperature of the food when placed on the tray and where you set the tray. For example, if you cover the tray with very cold items and keep it indoors, it will definitely keep the items cooler longer than it would if you placed a few lightly cooled foods on the tray and kept it outside on a warm day. We suggest checking in on your food items every so often to ensure they are staying as cool as you'd like them to.
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Q: Hi, can you cook the appetizers on this tray and then just bring it to the table?
A: No, the Hot/Cold Serving Tray cannot be used in an oven or stove. It is meant for serving only.
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