Q: Can I play my own music?
A: If your home theater system is setup to use one source for audio and a different source for video, then yes, you can play your own music. Another way to do this would be to mute your TV and use a portable iPod speaker system to play the music of your choice. And don't forget that you can play "just fire sounds" on the Ambient Fire DVD. This allows you to have the ambience of the fireplace video with the music of your choice.
Was this question useful to you? Yes | No

Q: Who was the poor fellow who got the pleasure of recording...a fireplace?
A: His nickname is General Beauregard and he's now an officer in the United States Army. He commands tanks because, as he so eloquently put it, "I wanted to make big fire go bang."
Was this question useful to you? Yes | No

Q: Can I watch the DVD with no sound?
A: Sure. We suggest using the mute button on your tv.
Was this question useful to you? Yes | No

Q: How long is the pause while the picture loops? What does the screen look like while the scene loops? Does the fire freeze or does the screen go black while looping occurs?
A: The screen goes black for about half of a second while the scene loops back to the beginning.
Was this question useful to you? Yes | No

Q: if i play this while burning the candle and holding the giant lighter will my dad go holy cow the tv is burning
A: He'd probably be more likely to comment on the ginormous lighter!
Was this question useful to you? Yes | No

Q: If I purchased this DVD would I be able to copy onto a USB drive which I can then plug straight into my TV. How many gigabytes is it? I am assuming that this might be a better quality-my DVD is notHD
A: In order to copy the audio and video contents of the DVD onto a USB drive, you would have to break the copy protection on the DVD. We don't recommend doing this. However, any newer DVD player that supports upsampling to HD will provide a great picture on HD TVs.
Was this question useful to you? Yes | No

Q: How about Japan . Will your DVD work here ? And will it work on my large LDC Sharp TV ? AK.57 in Tokyo .
A: If you have an NTSC DVD player, you won't have any problems. If you're using the NTSC-J format, you may experience some differences in brightness, but that can be adjusted on your television.
Was this question useful to you? Yes | No

Q: Do you have a tape on aquariums?
A: If you're looking for an aquarium DVD, check out Ambient Water. We don't have a VHS version, though.
Was this question useful to you? Yes | No

Q: How long do the recordings play before looping?
A: Several of the fireplaces are 35 minutes long and several are 10 minutes long. There's a complete listing under the "Includes 190 minutes of red-hot fireplace video action" header.
Was this question useful to you? Yes | No

Q: hi.i am an owner of Sony BDP-S350 Blu-Ray Player.i need to know if the 7 ambient dvds that i will buy from you will play in Sony BDP-S350 Blu-Ray Player.thanks...
A: Yes, all of our DVDs, which are standard DVDs, will play in any DVD player, including a Blu-Ray player.
Was this question useful to you? Yes | No

Q: I would like to play this DVD at my place of business for my customers to enjoy while they wait for service. Per company policy, I would need to get written permission from you. Is this possible?
A: Yes, we can provide a Commercial License for Ambient Fire. The license is $59.95 and can be purchased here: http://www.vat19.com/dvds/ambientcommercial.cfm
Was this question useful to you? Yes | No

Q: Will my house catch on fire if i put this DVD on? Well it create heat like a real fire?
A: No, your house will not catch fire, and the only heat the Ambient Fire DVD creates is the slight warmth that TV screens emanate when they're on for a while.
Was this question useful to you? Yes | No

Q: Do you have a VCR version?
A: No. The Ambient Fire DVD Fireplace is only available in DVD format.
Was this question useful to you? Yes | No

Q: I have a 42" LCD tv and i was wondering if you have done anything to the dvd to correct the screen burn for lcd tvs?
A: Although our line of Ambient DVDs allows you to watch the same scene in loop mode, there is rarely any part of the image that stays exactly the same throughout the entire scene. For more detailed information about burn-in, please check out our FAQ page.
Was this question useful to you? Yes | No

Q: is this video fireplace available in VHS format?
A: No. The Ambient Fire video fireplace is only available in DVD format.
Was this question useful to you? Yes | No

Q: I just got my dvd, and i just wanted to listen to the fire sound. When i put it on fire sound it keeps taking me back to the fire scenes. why can't i just hear the fire sound.
A: After you select the fireplace scene you want to watch, you will then be able to make your audio choice. After making an audio choice, the scene you previously selected will play. If you are looking for fire sounds and do not want the video fireplaces, we recommend buying our Ambient Flames Audio CD.
Was this question useful to you? Yes | No

Q: are there bloopers/outtakes?
A: Nope, there aren't any bloopers or outtakes from the Ambient Fire DVD.
Was this question useful to you? Yes | No

Q: Available for download?
A: At this time, our titles are not available for download.
Was this question useful to you? Yes | No

Q: Sir, I live in the UK (PAL system) - Does your fireplace DVD work on a PAL system & does it play on a standard 5.1 system? - Some suppliers of Aquarium DVDs are HD on one side & standard DVD the other
A: While Vat19 DVDs are in the NTSC format, most modern DVD players can support both formats. We sell to European customers on a regular basis (including the UK), and none have had any problems playing their fireplace DVDs. For now, we offer only the standard format, but there are plans to offer a separate Blu Ray title in the future.
Was this question useful to you? Yes | No

Q: I cant get my fireplace video to fill the whole screen. help
A: Please visit our videos page (click 'The Videos' at the top of our web page) and then scroll down to the bottom. There is a video entitled "Full-Screen DVD playback (setting up your player):". Click on this link for an explanation.
Was this question useful to you? Yes | No

Q: Should I keep my ambient puppies away from my ambient fire?
A: Nope, you can store both of these DVDs right next to each other on the shelf. In fact, you should buy the rest of our Ambient DVD titles to complete your collection!
Was this question useful to you? Yes | No

Q: Will this work with any DVD player?
A: Yes, Ambient Fire can play with regular DVD players and Blu-ray DVD players. It is also region free so it can play in any country, regardless of region encoding.
Was this question useful to you? Yes | No

Q: Not a question, but I just had to say - that is an awesome cross promotion. I know want this and the candles.
A: Why thank you. We're sure you'll get plenty of holiday enjoyment out of your fireplace DVD and candles.
Was this question useful to you? Yes | No

Q: Can I use this with a powerpoint presentation and project it on a screen and it look right?
A: Put an empty button on the Slide Master and give it an Action Setting with a hyperlink to your default DVD player, such as Windows Media Player. The DVD disc must be in the drive and the DVD player must be launched during your PowerPoint presentation.
Was this question useful to you? Yes | No

Q: Hello! How much I pay, if you send me this product in Czech Republic- Prag? Thank Katerina Vojtechova
A: To get a shipping quote, click on the "Get Shipping Quote" and select the country your order will be shipping to.
Was this question useful to you? Yes | No

Q: I was watching this DVD when flames started to shoot out from the back of my TV. I am very impressed by such advanced special features. Please explain how you made it happen.
A: You probably shouldn't tell so many stories. Didn't you ever read about Pinocchio?
Was this question useful to you? Yes | No

Q: will this burn into my plasma television?
A: No. While the Ambient Fire video fireplace allows you to watch the same scene in loop mode, there is rarely any part of the image that stays exactly the same throughout the entire scene. You can read more about burn-in and its prevention in our FAQ section (accessible at the bottom of any page).
Was this question useful to you? Yes | No

Q: do you have a blue ray version of your video fireplace dvd?
A: Currently, we do not have a BluRay version of Ambient Fire.
Was this question useful to you? Yes | No

Q: can i use a regular dvd player to watch this.
A: Yes, the Ambient Fire DVD is compatible with all DVD players.
Was this question useful to you? Yes | No

Q: I don't have HD so will the picture on my TV still be clear?
A: Absolutely. The Ambient Fire DVD will look crystal clear on any TV.
Was this question useful to you? Yes | No

Q: What about my plasma burn in? Will this rotate the screen shots quick enough to stop plasma burn in?
A: Plasma burn-in isn't much of an issue with TVs that have been manufactured in the past 3-4 years. If you have an older plasma, you still don't need to worry. When a scene loops, it dips to black before repeating. Also, there is constant movement throughout the entire screen due to the movement of the flames. Burn-in is common on TVs where part of the image never changes -- such as airline schedules where a logo is always perched in a corner.
Was this question useful to you? Yes | No

Q: Aren't some DVDs for NTSC video and some for PAL video? If your DVDs are for the U.S., I don't think they will work in Europe.
A: You are correct that the US uses a video format called NTSC and that most of Europe uses a format called PAL. Our DVDs are NTSC. That doesn't mean, however, that they won't play in European DVD players. Most DVD players and TVs sold in Europe are multi-standard and are capable of playing both PAL and NTSC content. We've sold our DVDs to every European country without issue.
Was this question useful to you? Yes | No